Do you have adequate measures in place to protect yourself from the perils of small business fraud, embezzlement, and workplace theft? Far too many businesses don’t realize that the biggest threat to their success is usually standing next to them. In fact, in the world of enterprise, 90% of all significant theft losses come from employees. If that isn’t enough to alarm you, know that those losses lead to more than 30% of business bankruptcies. Investing in preventative measures could represent the best dollar spend you ever make on behalf of your business.
It can feel unnerving to imagine that the biggest threat to any organization usually lurks within, but there are actually numerous rock-solid small business fraud and theft prevention strategies that anyone can roll out fairly simply. Here at Lauth Investigation International, we are proud to provide various large and small business risk assessments, culture audits, employee screening services, and corporate investigations to all in their moments of need. But first, let’s explore what you can do today to protect your business against employees who are anything but team players.
Beef-Up Your On-Site Security Protocols
Sometimes, the physical vulnerabilities of any business are due to a lack of security hardware such as locking doors and CCTV cameras. But at others, they are as simple as managers having gotten sloppy about cash or inventory handling procedures or a lack of strategy when it comes to separation of duties and asset access.
Sometimes, certain employees have become so much a part of the furniture that they are given free rein to ramp up your risks—intentionally or otherwise. Overhauling common practices, policies, and daily procedures can bring such glaring oversights back into view. If in doubt, an expert risk and threat assessment can be the best way to make sure that every security hole is firmly plugged.
Conduct Comprehensive Background Checks When Hiring
Research has revealed that as many as 85% percent of employers have uncovered a lie or misrepresentation on a candidate’s resume. Some of these deceptions will have been illuminated by background checks, but others will have only come to light when the employee in question revealed their true nature—potentially doing substantial damage in the process. The best way to eliminate bad actors from your workplace is to refuse them entry, and choosing to conduct comprehensive background checks is the best way to achieve this.
Be Dutiful About Digital and Financial Safeguards
These days, everything that happens within your business leaves a trail—and that reality can be your greatest asset in mitigating risk or it can be an exposed Achilles tendon. The data that is precious to you—whether trade secrets or customer payment details—should always be indulged with the latest cyber security tools and web safety awareness training.
Meanwhile, access to financial and inventory records should be tightly controlled while every cent on the dollar is accounted for. Make daily deposits and conduct monthly checks to ensure that everything is in order. Access to both assets and the records of them should be need-to-see only, removing temptation from the get-go.
Keep Your Corporate Culture House Clean
If a stranger walked in off the street today and asked your employees how they feel about the place and you as their employer, what do you think they’d say? Corporate culture is a measure of the morale, shared values, and collective goals of any team. When this distinct workplace culture falls into ill health, employees soon stop caring about the wellbeing of the business.
Some may feel empowered or even justified to commit fraud, embezzlement, or workplace theft, while others will simply turn a disinterested blind eye. So, is your corporate culture fighting fit or in need of a trip to the hospital? A Corporate Culture Audit will reveal all of this and more. Hopefully, these pointers will help you make great strides in protecting your business against internal threats. However, if you feel you’d benefit from additional support, the team at Lauth Investigations International has your back. From employee screening to corporate investigations, our full-spectrum and tailored services offer all the resources you need to keep your business thriving. Get in touch today to find out more
It’s easy to imagine that most business owners, leaders, or HR managers would feel a sense of trepidation after receiving a complaint of sexual harassment on their watch. In the post “me too” era, we collectively share a far greater awareness of the damaging impacts of this kind of misconduct—not to mention the potential pitfalls for businesses that poorly navigate a complaint and decisions around mounting a sexual harassment investigation.
However, sexual harassment at work statistics continue to highlight a substantial problem across the United States. The Equal Employment Opportunity Commission reveals that 27,291 charges alleging sexual harassment were brought between FY 2018 and FY 2021 alone, and those numbers don’t reflect the reality that almost three quarters of sexual harassment claims in the workplace go unreported.
While these numbers point to an ongoing need within the corporate world for efforts to reduce the risks that might set a course towards any sexual harassment investigation, at least those faced with driving such corporate investigations can use the wisdom of those who have gone before them to shine a light toward resolution in the present moment and justice for potential victims. Critical to this process is swift action and a respectful approach to caring for employees while uncovering the truth. Read on for top tips from the Lauth Investigations International team about how to get this done right.
Don’t Wait to Take Action
As soon as a sexual harassment complaint is received, it is essential to take prompt action. This will include reporting the complaint to those relevant in the chain of command and the human resources department. The process of corporate investigations must begin right away, with any delay in doing so putting the victim and other employees in danger of further abuse. Dragged heals at this juncture may also steer an organization towards a lawsuit or fines if they are later found to have acted irresponsibly.
Take Care Of Your Team
Even though you don’t yet have all the facts, it is important to demonstrate how seriously the complaint is being taken while safeguarding the employees involved. This early step of a sexual harassment investigation calls for collaborating with the complainant to ensure they feel protected. You should be prepared to separate the complainant and the accused either by moving them to a new workstation or changing their scheduled hours. Alternatively, you may decide it is most appropriate to put the accused individual on paid leave until the matter is resolved.
Ensure a Discreet and Unbiased Investigation
A sexual harassment investigation can turn the lives of those in its orbit upside down if not handled with care. Every aspect of the investigation must be approached with confidentiality and discretion in mind. Perhaps more importantly, the investigation must be free from bias. This can be particularly challenging in any workplace setting as members of different departmental teams often socialize together.
The person chosen to lead the investigation cannot have a relationship with the complainant employee, the individual subject to the allegation, or any witnesses. Any indications of bias may upend the legal standing of the conclusion of the investigation and any resulting action taken. So if in any doubt, it is always better to bring an external corporate investigator in to oversee the process. Do you need support in mounting a respectful sexual harassment investigation in your workplace? A corporate investigator from Lauth Investigations International is expertly trained to navigate sensitive corporate investigations with diligence, compassion, and professionalism. Working with our specialist investigators will ensure swift resolution while protecting both employees and the business from future harm. To learn more, contact our corporate investigations team today.
Every business owner knows the satisfaction that comes with smooth day-to-day operations and how sacred that kind of productivity truly is. But it only takes one individual—whether it’s a threatening employee or someone engaging in other types of serious misconduct—to turn everything upside down. This is why workplace investigations are an essential element to any thriving business model.
As a leader, if the buck stops with you in such a situation, it can be tricky to know what steps to take first. The choices you make in the coming hours and days will define how much disruption the rest of your team will endure and whether the situation is resolved quickly or starts to escalate.
But don’t panic. It’s time to take a deep breath and get practical about remedial action. As seasoned corporate investigators, we support businesses navigating this kind of workplace misconduct every day. So discover here key questions that we encourage you to ask yourself as well as our tips on how to steer the course from here. Plus, if you need extra support, we’re only a phone call away.
Taking Action is Everything
Far too many employers who see an employee threatening someone on their staff or get reports of workplace misconduct bury their heads. They don’t want to deal with the repercussions of taking on someone who might play an essential role, or they are intimidated by the prospect of associated mounting paperwork. But this strategy is highly flawed, because if what’s unfolding before you now should later lead to litigation, your delayed response could be considered negligent, drawing substantial legal costs or fines.
“Is remedial action required, such as calling law enforcement, seeking medical support, or making a dangerous condition safe?”
Instead, any complaint of a threatening employee or other serious misconduct allegation should be taken seriously, documented, and acted upon immediately. You need to think of your position as similar to that of a “first responder”. Your staff—and your customer base if this later gets out—need to see that you have a zero-tolerance policy when it comes to misconduct.
Safeguard Your Team
Unless you witnessed serious misconduct or threatening behavior yourself, you may not know the truth of any allegation just yet. However, there are steps you can take to safeguard your team until the facts come to light. Particularly if you’ve heard reports of an employee threatening, bullying, or harassing one of their colleagues, you’ll want to take steps to make the complainant feel secure.
“Should we suspend the accused individual for the duration of the investigation and does the complainant need further support?”
This may include moving their workstation, changing their working hours, or putting the accused employee on paid administrative leave. The latter becomes more relevant if it may be necessary to ensure the rest of your team also feel safe in the workplace. Taking temporary measures to ensure that all individuals involved are separated or removed from the premises where appropriate will mitigate the possibility of any further threat.
Gather and Preserve Evidence
Evidence gathering is key to all workplace investigations. This includes gathering documented evidence, CCTV footage, digital records, and—perhaps most crucially—complainant, suspect, and witness statements while memories are fresh.
“What evidence do we need to preserve and whose statements do we need to take? If we uncover a possible crime, what is our reporting obligation?”
All investigative steps taken and interviews conducted must be fully documented including times and dates. Be sure to follow practical and legal guidelines, for example informing the witness of the investigator’s identity, that there will be no retaliation or reward for participation, and how their testimony may be used. The individual charged with conducting this process must be impartial—so free from any relationship with the parties involved.
Drawing and Acting Upon Conclusions
When workplace investigations are launched in response to a complaint about a threatening employee or serious workplace misconduct, the diligence and integrity of their totality are what will ensure a solid conclusion. When every step has been taken by the book, the employer can feel confident to pursue disciplinary steps or enact a dismissal, however, it is important to remember that the story doesn’t always end there.
“Do we have a media response prepared if necessary and what are our policies on external communications?”
Particularly when a threatening employee is let go, it is always best to be prepared in case they bring a wrongful dismissal claim against your company. When prepared for worst case scenarios, any boat rocking can be minimized. You can preempt anything that may impact public perception and have your team ready if a legal issue is raised—all while hoping for the best, which is of course a return to smooth and satisfying productivity. Do you need impartial and expert support in mounting workplace investigations following serious misconduct or due to a threatening employee? The corporate team here at Lauth Investigations International specializes in conducting swift, discreet, and professional investigations and are ever-ready to guide you through the process. Reach out today to learn more about the various ways in which we can assist.
If something has gone seriously sideways in your place of business and you need to launch an internal corporate investigation, there is good reason to pause before deciding to do the whole thing in-house. If the allegations are serious then there’s a good chance that your corporate internal investigations will lead to a termination. If so, you’d best make sure you’ve got all your ducks in a row.
Wrongful termination can lead to some mighty expensive lawsuits if the employee on the receiving end sets sights on pursuing legal recourse. The costs of a settlement of this kind can land anywhere between $5,000 and more than $100,000 depending on the circumstances. Making matters worse, those figures don’t even include additional fees such as punitive and compensatory damages or attorney and court fees.
So, what’s the single best way to protect your business against the risks of a wrongful termination lawsuit? Simply put, it’s to ensure that your internal corporate investigations are ironclad and 100% impartial. But, in a workplace that sees your HR and leadership teams mingling with other departments at every wine-infused office social, that’s almost impossible to guarantee. The answer is to bring in an outsider to assist with the corporate investigation process. Here’s what you need to know:
Advantages of External Assistance in Workplace Investigations
There’s no escaping the fact that internal corporate investigations take up time and effort that most companies don’t have to spare. The department head or HR manager tasked with leading the investigation is pulled away from their other duties, leaving a gaping hole in productivity. This role can impact their morale and those who work alongside them. Meanwhile, if they don’t do a stand-up job, the ripple effect of unconstructive interviews or sloppily gathered evidence can travel through the wider team.
In contrast, a professional corporate investigator is trained to move through the corporate investigation process swiftly, discreetly, and diligently. They will ensure that disruption is minimal and that all affected employees are handled with courtesy and compassion. At the same time, free from any of the biases that a colleague would have, the corporate investigator can use gathered evidence to create an impartial map of the facts. In doing so, they will allow your company to draw conclusions and make disciplinary decisions with total confidence.
Entrust the Corporate Investigations Process to Lauth Investigations International
We work with organizations of every scale daily, helping them avoid the pitfalls of the investigatory process that might otherwise lead to escalating employee misconduct or costly legal battles. We can cover every area of the spectrum, from prevention to legal support and everything in between.
If you want to reduce the risks that leave your business open to things like theft, embezzlement, white collar crime, time theft, and more, we can help you sure up your defenses with comprehensive employee background checks, violence and threat assessments, and corporate culture audits. If, however, the red flags are already flying, then we can help you navigate the minefield before you. We’ll root out those undermining your success with an air-tight corporate investigation process that yields real results. Plus, if a legal issue arises, our expert investigators will be ready with documented evidence and the capacity to provide court testimony if called upon. Are you ready to learn more? Then reach out to our team today. A consultation comes with no obligation, but it might save you from a whole lot of heartache.
What’s the best way to get your team to thrive and drive profits? According to 94% of entrepreneurs, when it comes to achieving success, establishing a healthy culture at work is vital. Employees should feel comfortable, confident, and psychologically safe in order to do their best work. However, bullying and violence in the workplace are at epidemic proportions in America. Could it be happening among your employees too?
Back in 1998, the U.S. Office of Personnel Management acknowledged bullying as a form of workplace violence. So, whether we’re talking about attacks that are physical or purely psychological in nature, it is clear that preventing workplace bullying and violence is a core duty for every organization.
Despite this shift in perception, research reveals that 79% of working professionals have indirectly experienced or witnessed bullying or worse at work. The associated emotional and physical toll plays out across the lives of those involved and the bottom lines of the businesses dropping the ball. So, what can you do to stop violence and bullying in the workplace in its tracks? An expert corporate investigator is an ideal collaborator to stamp out these issues at their root and restore corporate culture to its destined strength and capability.
Leveraging Workplace Investigations to Prevent Bullying and Violence
The risk of workplace bullying, assault, and other forms of violence can be minimized when employers take precautions. One of the best places to start is in raising general awareness and establishing a zero-tolerance policy. Did you know that 55% of human resources professionals do not know if their organization has a workplace violence prevention program? If your HR department could be nestled within that statistic, then it’s time to take action.
For companies where corporate culture has eroded and unacceptable patterns of behavior have become ingrained, sometimes setting new policy and even scheduling team members for related training can be insufficient to fully course-correct. In these instances, enlisting the help of a specialized corporate investigator can provide just the jolt required to finally turn the page on workplace bullying and violence.
A corporate investigations company can offer an array of preventative and reactionary approaches, allowing you to not only win the battle on violence in the workplace, but win the war too. These include:
Together, these resources can be used to identify vulnerabilities and opportunities to shift the status quo onto permanently higher ground.
Why Invest In Workplace Bullying and Violence Prevention?
The cost to pursue these kinds of prevention tactics may seem prohibitive, but research indicates that for every dollar a company invests in safety, they save somewhere between $3 to $5. After all, the financial drain that all forms of workplace violence represent for companies like yours include not only the untold losses in team productivity and staff turnover but also the potential for legal fees and even fines if a portion of culpability should ever land on your doorstep.
In contrast, a safe and secure workplace with a synergistic team dynamic is one that will inevitably push profits to their potential while attracting the best future talent. These kinds of rewards are priceless. So there’s no reason to hesitate when it comes to designing a thoughtful workplace violence prevention program and drawing upon the resources required to implement it. If that means outside help is the best choice for your business, then the corporate team here at Lauth Investigations International is ready to provide the tailored support that you require. Reach out to us today to find out more.
