In 1989 Howard Dresner, the founder and chief research officer at Dresner Advisory services is noted as the first to use the term business intelligence as an umbrella category for supporting and accelerating business decision making processes using data analytics techniques.
According to CIO business intelligence refers to a variety of software applications used to analyze an organization’s raw data. CIO also states that BI as a discipline is made up of several related activities including, data mining, online analytic processing, querying, and reporting.
In layman’s term, BI is simply using methods and programs to collect and structure data into relevant and reliable information that can be presented to directors within a company. This information is very meaningful to directors and helps them to take actions towards achieving goals as well as making important decisions, such as understanding what drives revenue for your private investigation business.
Hitachi Solutions describes BI as a grocery store of business data because all of the data is organized in such a way that you can find information on your own and not rely on anyone else. However, you would first need to speak to the relevant experts to gather raw data and then pass it onto someone who would then compile everything for you in a business intelligence system.
No longer do employees have to sift through complex spreadsheets and analyze data manually in order to put together reports. Now, organizations can simply use a business intelligence system to request the required information.
Data Mining
Data mining is the incorporation of mathematical methods such as equations and algorithms to extract trends and patterns.
According to the criteria, a business may need data mining in BI systems can provide predictive analysis of several growth potentials that can be used to determine the best market to enter, resulting in saving countless man hours.
In order to maximize the benefits of data mining, it’s important that managers and directors apply the knowledge obtained from BI systems. BI makes it easy with neat reports instead of scattered notes and files.
Online Analytic Processing (OLAP)
According to their website, OLAP performs multidimensional analysis of business data and provides the capability for complex calculations, trend analysis, and sophisticated data modeling. It is the foundation for many kinds of business applications for Business Performance Management, Planning, Budgeting, Forecasting, Financial Reporting, Analysis, Simulation Models, Knowledge Discovery, and Data Warehouse Reporting. OLAP enables end-users to perform ad hoc analysis of data in multiple dimensions, thereby providing the insight and understanding they need for better decision making.
A great real world example of how OLAP may be useful to a business comes from Network World, where they speak of requesting information about company sales in Europe over the year, then drilling down to the sales of computers in September to calculate year-to-date sales or compare revenue figures with those for the same products sold in January, and then seeing a comparison of TV sets sales in Europe in the same time period.
Querying and Reporting
Querying and reporting consists of three steps:
1. Querying – retrieving data from a database (OLAP for example)
2. Formatting – making the results readable for analyses
3. Distribution – administering reports to users
In strict terms, the formatting and distribution are both considered reporting. From the business intelligence, BI systems may form business reports. Business reports are created by the business users and may be created without any knowledge of programming eliminating the need for involvement with the IT department.
Why Use Business Intelligence
BI can be a great advantage when making strategic decisions such as a merger with another company. A decision like this has many potential risks and would require detailed information on the company’s history, ethics, affiliations and undisclosed liabilities to name a few.
Since BI is organized data that can be accessed freely whenever one desires, it could also be used to access the internal state of a business or organization by providing data on areas of strength and weakness, hidden patterns, ineffective business operations, and can even point out new opportunities for the firm. It can also be used to determine the return on investment of your marketing strategy for a private investigation business for instance.
A great example from Hitachi Solutions is using a loyalty card to track everything a customer buys within a store or online, which will then go into your database. This data can then be used to run analytical reports on the customer’s information enabling you to comprehend specific details about your target audience, such as the products the purchase and how often the purchase them, and which preference the have when it comes to shopping online, versus shopping at a brick and mortar.
All of this information would be very valuable to a retail manager as he would be able to predict the customers’ habits, needs, and preferences and create new opportunities to sell. But it’s clear to see how having a BI could benefit other business owners allowing them to deliver better services and create marketing campaigns specifically tailored to their clientele.
Firms can also use BI systems to gain information on your competitor by gathering the demographics of their client base, the number of products they offer, and the age range of their customers. With that data a company can then gear towards differentiating their brand and offer higher quality products and/or services.
Of course, there are many more benefits to having a Business Intelligence system, such as collection information in the Human Resource Department for combatting income loss and retaining employees, creating easy to understand graphs and charts for important meetings, and identifying areas of the business that need re-engineering.
Business Intelligence Software
“Lack of trust is one of the greatest barriers to success in business intelligence programs.” – Howard Dresner
Finding a trustworthy BI software is essential to the success of your business and with the many choices there are out there it’s important that you purchase the right one.
Top BI software and tools include IBM Cognos Analytics, Microsoft SharePoint, and YellowFin. Some of these softwares offer a free trial before you have to commit to paying. And so you can get a good gauge of which tools would work best for your business.
Conclusion
In short business intelligence refers to a group of tools and techniques that collect and organizes data then presents it in a way that is useful when making important business decisions.
Business intelligence makes turns data into understandable accurate information that you can take action on.
Private investigators do a variety of work. They track down missing people and recover lost assets. They keep an eye on spouses when one partner is worried about infidelity or in the process of divorce. Private investigators look into business assets during a merger and vet CEOs to make sure there are not hidden secrets that will embarrass the company later.
People tend to assume private investigators only do one kind of work, but that’s a mistake. Here are some stories from around the web that demonstrate the versatility of private investigators and all they do.
Founder and operator of Lauth Investigations International, Thomas Lauth, was featured in this article from the San Diego Tribune about private investigators working to recover missing people being trafficked into the sex trade.
In Indiana, Thomas Lauth, founder of Lauth Investigations, said his company has worked trafficking cases since “before the word ‘trafficking’ ever came around.”
Historically, he said, law enforcement turned their backs on trafficking victims they viewed simply as prostitutes.
He said that often times a girl is recruited by a friend who introduces her to a trafficker or pimp.
“Police say she left on her own. Parents don’t know what to do. They call police repeatedly. Then they call an investigator,” Lauth said.
Obviously we’re very happy to see Tom’s hard work and dedication to helping families and children being featured in such a big newspaper, but we’re even happier for the work itself. Tom has a long history of finding missing people and helping families recover their loved ones. It’s hard work, but Tom loves doing it and always gets it done.
In a strange case of cat and mouse, Buzzfeed Motion Pictures employee Mike Carrier hired a private investigator to investigate himself and see what he could dig up. Unbeknownst to the private investigator, Carrier hired a second private investigator to investigate the first private investigator. The story ends rather anticlimactically, but it’s worth reading just for the uniqueness of the situation.
Burglars breaking into people’s home and using their showers is surprising common as we wrote about here.While most people would assume burglars want to get in and out as quickly as possible, they’re frequently tempted to get far too comfortable in the homes they invade.
In Youngstown, Ohio this week a man broke into a woman’s house and trashed the inside before the homeowner returned and found the man rinsing his hair in the shower. Surveillance video showed the man came from a convince store around the corner. Police said the man had a lengthy burglary record.
Mannix was a tv show that aired for eight season on CBS starting in 1967. Mike Connors played the hero and title namesake Mannix. The show was a big hit despite poor first season ratings. Mannix was a private investigator in Los Angeles who solved street crime and mixed it up with bad guys.
In the CBS News obituary Connors said Mannix was a hit because, ““Up until Mannix, most private investigators were hard-nosed, cynical guys who lived in a seedy area and had no emotions. Mannix got emotionally involved. He was not above being taken advantage of.”
David Schroeder, Blog Writer, Lauth Investigations International
The Family Medical Leave Act protects employees positions from termination in the event they have to take time off to care for a sick family member. According to FMLASource as much as 10.7% of the U.S. workforce is on FMLA leave at any given time. While countless employees have benefited from FMLA, others have taken advantage of the program for their own gain. FMLA fraud costs business million. Here’s how you can stop it.
Require proof
If an employee needs to use the FMLA then they should always be required to provide proof of the medical problem causing them to take leave. Workers can take up to 12 weeks of unpaid leave under FMLA so it’s fair for companies to require employees provide adequate proof. Make sure you comply with state and federal regulations governing what medical records you legally can and can’t ask an employee to provide.
Familiarize employees on FMLA
Is enforcing the Family Medical Leave Act difficult? Not if you have a good team of informed employees. Supervisors being educated about FMLA will make abuse more difficult because the supervisors will know what to look for and how to respond. It will also save time since supervisors will be able to answer employee questions themselves. Keeping other employees informed about FMLA will clear up confusion about what is required for someone to go on leave. Consider training for employees on FMLA.
Take FMLA seriously
Creating an environment that appreciates the seriousness of FLMA will show employees the importance of treating the program with respect. Companies cannot allow FMLA to be treated as a way to get easy time off. Take potential FLMA abuse seriously. Report fraud to the proper authorities and investigate further as needed. It’s unfair to employees and the company when people take advantage of programs like FLMA. It makes it more difficult for honest employees to receive it and costs businesses millions of dollars.
Keep records organized
Kevin McCarthy from the Kalamazoo Human Resource Management Association said, “Many certifications for intermittent leave list the period of the need for the leave as ‘indefinite’ or ‘permanent.’ ..the employee will never have to ask for an extension of the intermittent leave. Unless the employer receives good information that the individual’s medical circumstances have changed significantly or that the need for an intermittent leave is no longer valid, the employee will never have to submit a recertification. In the types of abusive situations discussed above, this is a major problem…”
Employees may only ever file for FMLA once but will remain eligible for the benefits indefinitely. Employers must stay on top of who is and is not certified and for how long. Spread sheets can be particularly helpful for this task. Organizing all of your employees FMLA records into one place will make it easy to quickly identify who is eligible and for how long.
Hiring a private investigator has never been easier. Type “hire a private investigator” into Google and your screen will be filled with results. Some of the results are for independent locally owned businesses like Lauth Investigations International. Others are franchises or contracting agencies that rely on minimal information to connect you with an investigator quickly.
The most obvious reason to hire a locally based private investigator instead of a franchise is that local P.I.s are guaranteed to know the area better. Living and breathing in the area they work gives local investigators a huge advantage over contractors. Local investigators are in the city where you need them 24/7.
Has your child runaway? Local P.I.s will know where kids hang around and be able to check the spots with an understanding of which ones are more likely to yield results. Local firms won’t waste time searching closed down arcades or movie theaters, because they’ll already know it’s been shut down.
On the other hand contractors might not live within 50 miles of the city you need searched. Franchises contract investigators with a minimal application process and could assign someone to your case out of convenience rather than expertise. Get help from someone who walks the streets every night, not a tourist.
Investigators rely heavily on networks of sources cultivated from years of working the same areas. You don’t meet locals and find out out where people go in a town without getting out and talking to the natives. Establishing trust with sources requires repeated face-to-face interactions that can’t be fast forwarded through.
Contracted investigators may know a guy or two, but local investigators are swimming amongst their neighbors when they work a case in their backyard. It’s easier for a local P.I. to get a favor done, because the person doing the favor knows the P.I. will still be there tomorrow if they need something. Local P.I.s have an investment in their neighborhoods that the community understands and contractors can’t replicate.
Investment in the community is a major difference between local firms and franchises. Local private investigation firms build their businesses from the ground up in the cities they serve. They vet all of their employees thoroughly and only work with people they know they can trust. Local firms don’t hire contractors after filling out a short application. They hire known commodities and promote from within.
Promoting from within means local firms invest in their employees with training to expand their skill set. Franchises maximize their profits by taking on a high volume of cases and spreading them around to the cheapest contractors they can find. Sometimes those contractors will perform quality work, but can you risk your case being passed off to the lowest bidder?
Local firms make their money by performing quality work for clients. When you check the reviews for a local firm, you’re seeing the results of the investigators you’ll be working with. Past cases offer local P.I.s references and testimonies from those they’ve served directly. Franchises are nothing more than middle men who pass the buck to someone else. Which do you want to rest your hope and faith in?
For Private Investigation Inquiry contact Thomas Lauth, Lauth Investigations 317-951-1100
David Schroeder, Blog Writer, Lauth Investigations International
Divorce is difficult. Even more so when children are involved. Figuring out custodial agreements is challenging and presents opportunities for disagreement that can span years. It’s important that parents understand all of the resources available to them and how private investigators can be valuable assets in the fight to protect their children and secure custody.
Is your child coming home with signs of abuse?
If you suspect your child is being abused, you need to begin documenting all of the evidence immediately. Bruises or marks, no matter how small or faint, must be photographed as soon as they are noticed. Photographic evidence is some of the strongest evidence you can produce.
It can be difficult to prove child abuse has taken place. Depending on the age of the child they may not be able to articulate exactly what happened. If the abuse was traumatic enough it could cause confusion when the child tries to explain what occured. The importance of adequately documenting potential abuse cannot be overstated.
Private investigators have the equipment and insight to properly record suspected instances of abuse. Dealing with the court system is a private investigator’s forte and they understand what the courts need to see and how it must be presented to prompt the courts to take action. When it comes to your child’s safety, you cannot afford to delay seeking help.
I’m concerned my ex is using drugs around our children.
Across America a heroin epidemic is breaking out. Drug abuse is impacting people of all social and economic backgrounds. Recently a picture circulated news and social media of two adults passed out from a heroin overdose in their SUV while a four-year-old boy sat helplessly in the back seat.
The female in the passenger seat is the boy’s grandmother. She lost consciousness after shooting-up while her boyfriend drove. Upon being stopped by police for driving erratically, the boyfriend passed out too. The grandmother had only had custody of the boy for 5 weeks when this occurred.
No one knew the grandmother’s heroin abuse was so bad or she never would’ve been granted custody in the first place. But this raises the question of how anyone could have known her addiction was this in strong? What red flags were missed that could’ve kept this boy out of danger? Was this the first time the couple used drugs with the child present?
Private investigators are trained to pay attention to and take note of people’s abnormal behavior. Surveillance by a P.I. may have led to the discovery of the grandmother’s drug abuse before the child was put in this potentially fatal scenario.Thankfully the police were able to intervene and get the boy to safety.
My ex isn’t spending their visitation time with our kids. What can I do?
When the courts determine visitation time they do so expecting the parents to spend that time with their child. This isn’t always the case though. Sometimes the parent will take the child for visitation time, but drop them off with a family member or baby sitter.
One parent passing their child off to someone else during visitation time not only deprives the child of time quality time, but it prevents the other parent from seeing their child as well. Depending on your state and custodial agreement, it’s possible it’s a violation of the law as well.
The Right of First Refusal stipulates that when one parent plans to have a third party babysit their child during visitation time, they must first give the other parent a chance to say they will or won’t watch the child instead. Private Investigators can provide records and documentation that demonstrates when visitation isn’t being properly utilized to make sure the parents who want time with their child are getting it.
I’m worried about the new people my ex is bringing around our kids.
One of the scarier parts of a divorce is knowing sooner or later your child is going to be introduced to new people you won’t get the chance to know beforehand. No one wants their child around strangers, but it’s an inevitable reality of separate parenting. It’s possible the new people in your ex’s life are wonderful, but why take any chances?
Private investigators can help alleviate these concerns. Investigators routinely perform background checks that can help you to better know who’s around your child. Concerned about where your children are being taken when they’re not with you? Surveillance can keep you informed about your children’s condition and whereabouts when you can’t be there.
For Private Investigation Inquiry contact Thomas Lauth, Lauth Investigations 317-951-1100
David Schroeder, Blog Writer, Lauth Investigations International
Private investigators do a variety of work for individuals and businesses. The majority of P.I.s are honest and work diligently to satisfy their customers and close cases quickly, but like any other industry, there are bad apples in the bunch. Here are some ways private investigators get bad reputations.
Dishonest pricing
Sometimes people come to private investigators in a tight situation and needing help quickly. Individuals can feel pressure to get assistance as fast as possible, especially if it’s a scenario involving their children. Some P.I.s may sense the stress a potential client is facing and exploit it for their own gain. Bad investigators might overcharge these clients who are in a rush to get the work done or aren’t familiar with the industry.
In order to drum up business P.I.’s may give clients below market rates to secure their business. Investigators may offer lower prices for the first job only to raise prices for follow-up work. It’s a classic bait-and-switch.
In both instances the best way to protect yourself from unfair pricing is to shop around and do your own research to compare prices. Don’t accept the first estimate you hear. Request estimates from other private investigators and consult with individuals who have worked with P.I.s before you finalize a deal.
Creating false expectations
Whether it’s a missing item, missing child, or background check on someone you don’t know, you wouldn’t be considering hiring a private investigator if it wasn’t important. A mistake some P.I.s make is promising too much and creating false expectations in the minds of their clients.
The odds of a successful investigation varies from case to case. Investigators need to be accurate and honest when assessing a client’s request. Descent investigators will be upfront with clients about the chances of successfully fulfilling their needs. Private investigators you should avoid will promise results they know they’re unlikely to deliver just to get a paycheck.
It benefits both the client and investigator to understand the challenges they’ll face. Adequately communicating the chances of solving a case prevents the client from unrealistic expectations and potentially heart breaking disappointment. It will also enable the client to better understand the steps and methods the investigator takes. Honesty and integrity are vital to a healthy client-investigator relationship.
Failing to get results
No one wants to spend money on a service that doesn’t get results, especially when it comes to the kind of sensitive matters one employs a private investigator for. It’s frustrating to feel like you’re throwing money down the drain and wasting time on the wrong resources.
Investigations are a difficult line of work, but a quality investigator consistently closes their cases. When you’re looking for a P.I. to assist you, make sure you check online for reviews through services like Google, Yelp, and Angie’s List. Investigative firms should be able to offer references or previous client testimony to help you know you’re making the right choice. You wouldn’t try a new restaurant without checking reviews so why treat your investigate needs any different?
For Private Investigation Inquiry contact Thomas Lauth, Lauth Investigations 317-951-1100
David Schroeder, Blog Writer, Lauth Investigations International
