In today’s evolving world of business, enhancing the security of an organization is paramount. We are living in an interconnected world, where the entrenchment of technology is one of the single biggest threats for many organizations, and the need for beefing up the internal security of data and assets averts the risk of losing what is considered elemental for an organization. With the lurking threat of cybersecurity, ensuring robust protection measures is no longer a luxury but a necessity. Human resources directors have a responsibility to safeguard the workforce and the integrity of the organization. One effective tool at the disposal of the human resource directors is the security audits. However, merely conducting an audit is not enough; leveraging the outcome fortifies the security of an organization.
Understanding the Essence of Security Audits
It is possible to wake up in a workplace every day and complete the assigned duties without understanding the hidden dangers. Threats are around us in our workplaces, and due to the monotony of our duties, it is possible to overlook a danger that could result in potential losses in the future. Security audit is the systemic evaluation of the organization’s security posture, assessing the vulnerabilities, risks, and mitigation measures in place to prevent financial and asset losses. The main benefit of a security audit is to help an organization identify weaknesses and strengthen defense. However, the main advantage of the security audit is not how well it is applied, but how well the outcome is used to improve security. Having the right person to conduct a security audit matters a lot, and we propose Lauth as an appropriate partner to benefit from our wealth of expertise in the field of security audits.
Quantifying the Impact
Data is the most critical asset for any organization, and as technology continues to advance, so do the issues of data protection gaining traction. According to the Cost of a Data Breach Report 2021 by IBM Security, the global average cost of a data breach stands at $4.24 million. In the same vein, the same report highlighted that it takes about 287 days to identify and contains issues of data breach, which has financial and reputational repercussions. These numbers underscore the importance of beefing up security, and security audits emerge as a linchpin. As such, Lauth has established itself conducting corporate audits to examine the sustainability of your internal policies in regard to security.
Maximizing Value: A Strategic Approach
In order to benefit from the security audits and witness the needed outcome, organizations must adopt a strategic approach, as detailed below;
Risk identification. Security audit should not be viewed as a compliance process. It has to be taken as an exercise of risk identification and mitigation and de-escalating issues before they become full-blown problems.
Actionable insight. Identification of vulnerabilities is not enough. Human resource director should collaborate with the IT team to work on the findings of the security audit and come up with a comprehensive action plan.
Investment in training and awareness. Human error is the leading cause of security breaches. Security audit is essential in identifying the gaps in security preparedness in the workplace, thus providing insight into the areas of training and development for the employees.
Continuous improvement. Enhancement of security is an ongoing process. Security audits, therefore, are a checkpoint of areas that require improvement and continually update the systems to deal with emerging threats.
The Role of Human Resource Director
The human resource department is central to ensuring the safety and security of its workforce and the organization’s assets. As a rule of thumb, the human resource director should cultivate a culture of security, and this should be made possible by ensuring the workforce adheres to the security protocols. New hires should be involved in a program that trains them on the importance of ensuring their safety and that of the organization to mitigate the loss of finances and productive hours. In that light, a human resource director play a crucial role in security audits in the following ways:
Collaborating with the IT team and other relevant departments to facilitate the completion of the security audit.
Ensuring that the findings of the audits are translated into insights, which are later integrated into the organization’s policies.
Bolsters employees’ knowledge of cybersecurity by engaging them in training programs.
Allocating resources towards improving security and ensuring continuous improvement.
Conclusion
In an era plagued by cyber threats, the importance of security audits cannot be overstated. It has become a mandatory tool to assess the threats within an organization and mitigate the risks associated with it. Adopting a strategic approach and findings of the audits positions an organization on a pedestal of overriding the market dynamics and also ensures its assets and workforce are safe. Human resource directors remain the custodians of the organization’s integrity and, therefore, should champion the cause of security. Embracing the audit’s security builds trust among the stakeholders, paving the way for sustained success.
As we navigate the ever-shifting landscape of security challenges, from cyber threats to physical breaches, one thing is for sure: technology is our trusty sidekick in this high-stakes game of defense. Modern organizations are, therefore, exposed to several threats, but thanks to the advancement of technology. It is now possible to address major security issues using modern technology, which makes it easier to collect information, analyze it, and provide feedback. This output effectively help in making essential decisions, mitigating risks that could stall the operations of a business.
What would it be like if there was no way to make surveillance within the workplace? My guess is as good as yours. The cases of theft, fraud, forgery, violence, and threat, among others, dot the normal day-to-day operations of an organization. This article explores how technology can solve modern challenges, from cybersecurity to surveillance and beyond.
Battling the Invisible Threats
The advancement of technology has brought new forms of threats. Cybersecurity is the main challenge that most organizations are battling in our times. The data released by Cybersecurity Ventures indicated that cybercrime was estimated to cost the world about $6 trillion annually by 2021, an increase from $3 trillion in 2015. These numbers are scary because the growth rate shows the potential loss experienced by this vice. It also underscores the urgent need to invest in workable security infrastructure to protect organizations from vulnerabilities.
Fortunately, the emerging technologies have offered solutions to the problem. Introducing Artificial Intelligence and machine learning enables proactive threat detection and response. These technologies can analyze data and identify patterns that may indicate cyber-attacks. Regarding the importance of cyber-attacks, we acknowledge the need to beef up technology. Through Lauth’s services, we shall use the latest surveillance technology to expose unseen factors in your workplace.
Physical Security: From Locks and Keys to High-Tech Wonders
Let’s shift our focus from the digital to the physical world. Remember the days when all that was needed in your office was a sturdy lock and key? Allow me to inform you that those days are gone. Today, we have a whole arsenal of modern technology, which can provide more enhanced security for physical and digital assets, which are the backbones of your organization. Take video surveillance, for example; it is estimated that the global video surveillance market is expected to hit $144.85 billion by 2028. The idea here is not having surveillance everywhere, but smart eyes. Thanks to artificial intelligence and machine learning-every suspicious activity within the workplace can be flagged, and the security personnel can be informed in real time.
Privacy Concerns: Balancing Security and Civil Liberties
While we embrace and celebrate advanced technology, we should not hide our heads regarding privacy matters. As an HR director, you have the sole mandate of ensuring that the applied technology does not deny the employees their privacy, as it might attract litigation. The widespread of surveillance cameras, facial recognition, and data analytics tools have raised debates on how these technologies impact individual confidentiality. While the tools effectively ensure security, a proper balance must be achieved. With great power comes great responsibility, as they say.
The main question that comes to mind when we talk of surveillance is how comfortable are workers when they know someone in the office is watching them. According to a study by the Pew Research Center, about 79% of Americans are concerned about their data being collected by companies and the government. The safety of data and how it’s managed after that is what concerns them. If the same issue faces your company, we propose you engage Lauth, an intelligence company with well-qualified professionals in different fields. We guarantee that the employees’ intelligence data is well managed, and we shall provide guidelines on strategies to adopt to increase safety while maintaining data integrity.
As we strive to harness the potential of new technologies, it is paramount to strike a balance between security imperatives and respect for privacy. Robust legal frameworks and monitoring must be adhered to ensure that security measures deployed are transparent and do not impede the liberties of workers.
Conclusion
The future of technology is now, and it is looking brighter than ever. With the capabilities of technology, we can solve daunting and challenging security issues, from cybersecurity to physical threats and beyond. Remember, it is not about the available technology but how you use it. Lauth defines this phrase very well, and our expertise and use of technology will assist you gather workplace intelligence to enhance security. So, let’s leverage technology to secure the future, one byte at a time.
Cyber criminals are evolving at an alarming rate. Cyber-security product developers are on an infinite loop with felons, each trying to out fox the other with regards to data breaches. Security is absolutely necessary for brick and mortar establishments due to a myriad of reasons, but in 2019, the name of the game is cyber-security. Not only are data breaches an efficient way to steal trade secrets and financial information from businesses, but they can also be done remotely. A proficient hacker or scammer can access a company’s vital company information from halfway across the world, and from that same location, can devastate the company. Within minutes, they can access financial information, trade secrets, distribution and delivery schedules, and private customer information. To prevent this from happening to your business, here are 5 cyber security measures every business should have:
Iron-clad Passwords
This is Internet 101. Since the birth of the World Wide Web, we’ve been educating adults and children alike on the importance of having a strong password to access online accounts. Whether it’s a company’s financial information, or a Grubhub app on an executive’s phone, thieves can crack weak passwords to gain access. As such, it’s important passwords never contain personal information about an individual, especially if that information is visible on social media. Parents often include the name of their kids in their passwords, using their dates of birth for any numerical value requirement. Teens and young adults use the name of their favorite animal, sport, or music artist. Another common tactic is using common words that are easy to remember, and then spelling them backwards for a false sense of security. Experts at the National Cyber Security Alliance also do not recommend using sequences of characters that are near each other on the keyboard, such as “QWERTY,” the first six characters of the keyboard. The current recommended length for strong passwords is between 8-12 characters. If you’re unsure whether or not you password is secure, use an online password checker to verify the passwords level of cyber security.
Fortified Firewalls
Firewalls have been around almost as long as passwords. Firewalls are shields that protect your business from harmful or insidious traffic. When you connect to the internet, the system is constantly communicating with the wireless network, both sending and receiving units of information known as packets. Firewalls monitor these packets and perform a risk assessment, blocking unsafe packets. These firewalls protect your company’s data from unauthorized remote access by criminals.
Antivirus Protection
Roland Cloutier, the Chief Security Officer for ADP, calls antivirus software “the last line of defense” when protecting your company’s data from hackers and other cyber-criminals. Not only can remote criminals access and view a company’s vital information, but they can also install vicious malware that will copy the target’s hard drive, and subsequently render the machine inoperable. Installing anti-virus and anti-malware programs aren’t enough, though. These programs need to be updated regularly as part of the infinite loop mentioned earlier. Every time a criminal finds a way to bypass an anti-malware product, the product requires changes to combat those breaches.
Laptops and Mobile Phones
It’s important to secure laptop computers and mobile smartphones associated with your business. For this, experts recommend encryption software so any remote felon attempting to access or copy the hard drive cannot do so without the proper password. They also stress the importance of never leaving these devices in ones vehicle, where they are easily accessible to thieves. “Lock-out” options are also standard for these devices in 2019. This setting allows you to establish a time period during which the phone lies idle. After that period expires, the phone locks itself, preventing anyone from accessing it without the password. Smartphones and laptops with remote-wipe features must be enabled. This way, if your device falls into the wrong hands, you can remotely wipe the device and prevent the leak of sensitive company information.
Employee Education
Last, but never least, it’s important your workforce is educated on the security measures in place and regularly enforces them on a day-to-day basis. Companies often neglect employee education under the false impression their IT team will be able to resolve all issues whenever they arise. The fact is, even IT professionals cannot anticipate every cyber threat, and may not be up-to-date on the very latest in cyber-criminal tactics. An ounce of this education is worth a pound of cure—Despite the level of technology literacy in the United States in 2019, an employer or business owner cannot assume an employee’s level of security knowledge. The prevention starts with employees, providing them with an intimate knowledge of company operations and how cyber security measures protect them.
Regardless of your company’s industry or size, all businesses must update and maintain their cyber security. An ounce of prevention is worth a pound of cure when criminals can bypass cyber security, and devastate a company in minutes.
The invention of direct-deposit payments in electronic banking have likely saved companies millions of dollars over the years in labor hours, materials, and fees that previously caused problems for companies. However, in an age where your paycheck is sent automatically to your checking account, phishers are seeking to exploit this automation for personal gain.
The Internal Revenue Service has reported an upswing in various types of fraud that directly target a company’s payroll. While the ruses come in many forms, one of the most popular is phishing emails disguised as legitimate correspondence from an employee or upper management. It’s always an instruction to alter payroll information so that funds would be rerouted to the scammer’s bank account. Once the deed is done, the money is withdrawn and the company is responsible to replace the missing funds. While the FTC and the IRS are constantly reevaluating their strategies for containing these types of fraud, this particular scheme is hard to detect and often goes unreported. The email can outsmart security measures set down by the company or within a company’s email server, and scammers take amounts that can just be written off as unfortunate missteps on behalf of personnel.
Frauds such as these have gone through an evolution as security technology becomes more sophisticated and what we know about internet culture continues to grow. Internet frauds used to be about volume and inattention to detail—thus the birth of phishers, who sent emails rife with spelling and grammar mistakes out to mile-long email lists, casting a wide net throughout the web. Education about fraud has forced scammers to be more cautious. Today, companies who have seen this scam in its newest form remark that these phishing emails look so authentic that there may not be a question in their mind before obliging their request. Security measures that have risen from the nucleus of electronic banking combat wire fraud every day in the United States. Large sums in wire transfers now throw up giant red flags. Phishers and scammers are getting more bang for their buck by taking smaller amounts with more frequency, lurking below the radar. This does not require sophisticated hacking skills. Just the ability to open a Gmail account. Phishers make the account look cosmetically convincing, then throw out the lure. One of the most targeted entities is non-profit organizations, because of the benevolent nature of their business. The idea of someone ripping off a charity or relief organization is horrifying, but the simplicity of scams like this make the opportunity too lucrative to pass up.
It’s frightening how simple the fraud is to pull off, but there is recourse for businesses who are vulnerable to such a scam. One of the non-profits who fell prey to this scam was KVC Health Systems, an agency for child welfare in Kansas City. Their IT director, Erik Nyberg, says it starts with comprehensive education on company procedures, “The CEO is never going to email you out of the blue and ask you for any deposit changes. And if you have any sliver of a doubt, call the person who is making the request.” He goes on to discourage executives and upper management employees from using their personal email accounts to send staff correspondence, and to set email filters that will catch suspicious incoming messages. Social media managers are also cautioned against posting any company information to their pages that could serve to bolster a phisher’s credibility.
If your business has been the target of this wire fraud scam, you are encouraged to report them to the Federal Bureau of Investigation’s IC3 tip line.
Being a responsible consumer in the year 2019 means educating yourself—not just on the products and services—but of the ways scammers and thieves exploit consumer behavior for their own financial gain. As technology advances with the convenience of SMS text messaging as a security feature, financial applications that put your finances at your fingertips, and the tangled world wide web, consumer fraud scams will only continue to mutate and evolve. Here are five of the most common types of consumer fraud scams to avoid in 2019.
Mortgage Fraud
According to the Federal Bureau of Investigation’s Financial Fraud Unit, mortgage fraud exploits a consumer’s fear of losing their home to make a quick buck. Mortgage fraud schemes come in many forms, including but not limited to equity skimming, loan modifications, and foreclosure rescue schemes. The perpetrators behind these schemes are often former real estate professionals who use their intimate knowledge of mortgages to swindle homeowners in distress. Real estate agents who are currently employed can exploit their authority to bolster the validity of their scheme. The FBI and FTC advise that consumers should be wary of any unsolicited phone calls, emails, regarding their home finances, and never sign any paperwork or documentation that they do not fully comprehend.
Debit Card Fraud
Debit card fraud occurs when an individual’s debit card information is obtained to make fraudulent purchases. Debit card fraud is one of the most difficult schemes to avoid in day-to-day life, because so many Americans have gradually transitioned from carrying cash to carrying only their debit card as means of legal tender. Anyone with access to the debit card’s information—including the businesses and vendors we trust every day—can pull this information to commit a fraud. Unfortunately, the only recourse consumers have in protecting themselves is to avoid letting their card ever leave their sight, and to keep a watchful eye on their accounts and report any suspicious activity.
Charity Fraud
Perhaps one of the most despicable types of consumer fraud is charity fraud. Scammers set up shell organizations to receive donations that do not go to those in need, but rather line the scammer’s pockets. Frauds of these type spike significantly during the holidays and in the wake of natural disasters in order to exploit humankind’s benevolence. The name of the game with charities is research. Any charity worth its salt is going to stand up to a great deal of due-diligence and fact-finding. Part of being a responsible consumer is knowing where your money is going.
Lottery Fraud
Winning the lottery is a dream of many Americans, with fantasies of kicking back and never having to put in another hard day’s work for the rest of their lives. Despite the wide range of demographics with these dreams, lottery fraud scams usually effect senior citizens in the United States. The scam usually begins with a letter or email letting the individual know they have won. The correspondence usually includes details about fees that are involved with receiving their winnings. The FTC warns that individuals who have won a legitimate lottery prize of any kind should never have to pay a fee to collect their winnings, and consumers should be suspect of any unsolicited correspondence stating as such. Consumers should also be advised that United States law does not support the sale and transference of international lottery tickets, so any correspondence from international lotteries is most certainly a scam.
Identity Fraud
Studies by Javelin Strategy & Research conducted over the last seven years indicate that in 2017, there were as many as 16.7 million Americans impacted by identity fraud, with $16.8 million in stolen funds and assets. Identity theft can be committed for a number of reasons. Perpetrators can steal an individual’s information with the purpose of starting over again under a different name, or to escape their creditors. Most commonly, however, identity fraud is simply committed with the explicit purpose of stealing money from American consumers. Once a scammer has an individual’s identifying information, like dates of birth, Social Security numbers, and their mother’s maiden name, they can use that data to make fraudulent purchases in the victim’s name, withdraw funds from their bank accounts, and destroy their credit, leaving them financially arrested. The aftermath of identity fraud is devastating and can cause shockwaves across decades with exponential consequences.
If you have been the victim of a consumer fraud scam, contact a private investigator today to learn how their unique set of skills and professional autonomy can help you locate the scammer in your midst. Call Lauth Investigations International today for a free consultation (317-951-1100) and a simple solution to your consumer crisis.
Carie McMichael is the Media and Communications Specialist for Lauth Investigations International. She regularly writes on investigation, fraud, and missing persons topics. For more information, please visit our website.
Smartphones have become such an integral part of our everyday lives that many users joke their devices have become grafted to their hands. We use them to maintain contact in our work and personal lives, correspond through email and social media, and a bulk of Americans have made the transition to conducting their banking through the use of mobile applications. As developers continue their bottomless pursuit to create an app for everything, more and more of our real, flesh-and-blood lives are being stored on our phones: personal details, account numbers, passwords, and other sensitive information that could be misused if it fell into the wrong hands. That’s why smartphone users have to educate themselves on the specifics of a scam called “SIM card swapping.”
What is SMS?
For many telephone, internet, and smart device developers, SMS (short message service) text messaging is the cornerstone of their services. As of 2010, it was the most utilized service provided by communication companies with 3.5 billion users. It became a vital tool in direct marketing campaigns and remains one of the most popular forms of communication in younger users. Because of the ubiquity of smartphones, many companies that require a two-step authentication process for their users’ security implement SMS as a secure means of accessing information. For example, you attempt to log in to your bank account, correctly entering your username and secure password. It’s not uncommon for banking apps to prompt a second form of verification, so the app tells you it will now be sending a four-digit verification code to your phone that you must enter on the app to confirm that you are who you say you are. The code is sent to your phone via SMS. Once this information is transmitted over SMS, users are often derelict in deleting that information from their devices. This is where users are vulnerable to the scam.
How SIM swap scams work
Smartphone users who have lost their phone or who have been the victim of a theft often have the ability to call their mobile provider and provide their secure information in order to have the provider remotely wipe the SIM card and have that information transferred to another phone. Thieves in search of secure information will use tools like phishing mail campaigns, posing as legitimate companies like insurance and credit card companies to get the victim to willingly hand over identifying information such as date of birth, address, and phone number. Once they have enough identifying information, they will call the victim’s mobile provider and pose as a customer. They claim they’ve lost their phone or their phone was stolen from them. Then, using the victim’s identifying information, they will request that the mobile provider remotely wipe their old SIM card and rewrite it to the SIM card in their new device. Just like that, the thief has any and all information that has ever been transmitted via SMS text. This leaves accounts, email inboxes, and secure information vulnerable to fraud. “A high proportion of banking customers now have mobile phone numbers linked with their accounts,” fraud prevention consultant, Emma Mohan-Satta, told Digital Trends, “and so this attack is becoming common in some regions where this attack was not previously so common. Unlike mobile malware, SIM fraud attacks are usually aimed at profitable victims who have been specifically targeted through successful social engineering.”
Who is vulnerable?
Anyone who uses their smartphone as part of a two-step authentication is vulnerable to a SIM card swap scam. Once the thief has their hands on your personal information, they can devastate you in minutes by performing bank transfers, rerouting mail, and making purchases in your name. If the SIM card contained any compromising information, such as lewd photos or inappropriate communication with another person, the perpetrators can use that information to blackmail a victim into paying a tidy sum in exchange for the return of the compromising data. A victim named Tina told Motherboard, “This just happened to me over the weekend. I lost service late Saturday night and assumed it was an issue with my always buggy iPhone. Then on Sunday morning my husband got a text from T-Mobile saying that a line on our phone plan had been cancelled (mine) and i soon discovered that $1200 had wired out of my bank account to someone in [redacted] with my same last name.”
While the cost to a single individual can be devastating, a sophisticated thief can do even more to topple a business like a house of cards. It’s common practice for some types of employers to issue their employees a company cell phone to facilitate business, and in this day and age, that almost certainly means a smart phone. Correspondence between coworkers, appointments, account numbers, and sensitive company information can be exposed and exploited for gain. Companies that carry high financial sums in their accounts can be ruined before they even realize there’s a problem.
How to protect yourself
Dependence on smart phones to facilitate two-step authentication plagues many users throughout the country who enjoy the convenience of verifying their identity through SMS. Luckily, tech sites like Motherboard recommend a few ways you can protect your identity and your monies.
Beef up account security
Many major cell phone service providers are developing new methods of two-step authentication in light of the rise of SIM card swap scams. Many offer their customers the option to set up a secure PIN for their account, completely separate from the login information used to access their account. The PIN is used as a primary verification feature specifically for when customers call into the support center for SIM card-related issues. Previously, many providers opted for a security question for this type of authentication, but the answers to these security questions can often be found on a victim’s social media, such as, “Which high school did you attend?” This way, the PIN is never transmitted through SMS text messaging, and no personal information from a social media profile can be used against them.
Don’t link your number to your online accounts
Once a thief has access to your account, they can easily reset your password and other authentication methods, making it very difficult to quash the problem. Instead of linking your mobile cell phone to your accounts, you can choose a different sort of number, such as a Google Voice number.
Many individuals and companies bypass security measures for a number of reasons, such as lack of time, interest, or the mere belief that they could never be the victim of a SIM card swapping scam. The reality is that it can happen to anyone, and there’s no shortage of victims for scammers. Users who practice their due-diligence can build a security to block them out. When the scammer hits this wall, they simply move on to the next target. Educate yourself and ensure that target isn’t you.
Carie McMichael is the Communication and Media Specialist for Lauth Investigations International. For more information on investigation topics, missing persons, and corporate solutions, please visit our website.
