Contextual events like the #MeToo movement and other public allegations of employee misconduct have many companies throughout the nation reevaluating their investigative needs when it comes to internal conflicts. Among those companies are powerhouses like Microsoft. On May 10, 2019, Satya Nadella, the Chief Executive Officer of Microsoft, announced new efforts to increase the size of its internal investigation teams in order to better address reports of employee misconduct and harassment.
Nadella reportedly said in a company-wide announcement, “I want people to point out my flaws.” This transparent statement of accountability is symptomatic of an accountable business culture, in which employees at all levels of involvement know there is a right way and a wrong way to handle an internal investigation. The head of Microsoft’s HR department, Kathleen Hogan, confirmed to Quartz that this initiative will focus on five areas of the company’s internal operations, including behavior, manager expectations, investigations, accountability, and data transparency. The team is growing from a 7-person team to a total of 23 people, with senior leadership involved in making instrumental changes in weekly meetings, with the caveat that this level of change “does take time.”
The expansion of Microsoft’s investigative team will ensure internal issues, such as sexual harassment allegations, and issues surrounding theft and fraud, will be examined in a more thorough, comprehensive manner. Any action on the part of management at the conclusion of these investigations will be the result of a more diverse set of eyes performing their due diligence. This will reduce the company’s total litigation costs that may result from a wrongful termination lawsuit based on a faulty investigation, as well as bolster the quality of a case when every step of an investigation is given the time and dedication it deserves.
For smaller companies, especially small businesses with fewer than 500 employees, the total cost to hire a fully equipped, comprehensive team of investigators may be more than they can handle. Microsoft, after all, generates billions of dollars in revenue every year, and has the financial capability to set these investigative measures in motion. So where does that leave smaller businesses?
While it can cost a company like Microsoft millions per year for a team dedicated solely to the supervision and investigation of internal issues, the cost to smaller businesses can remain in the tens of thousands when they seek the consultation of an external investigator, like a private detective, or another type of independent investigator. Having teams of professionals dedicated to a company’s internal crises may increase the quality of every investigation, but private investigators bring something invaluable to the table: unimpeachable integrity and objectivity.
After all, an internal team of investigators is still internal. Despite the quality of any investigation within a company, the respondent to any legal action can claim the business or corporation was not objective in their investigation, because the investigators had a stake in the outcome of the investigation as employees of that business. A private investigator’s independence and autonomy means their only loyalty is to the truth, and their findings will face a higher threshold of scrutiny in a court of law. Private investigators also make great witnesses, who can state in-person how their investigative methods lead them to their conclusion and assure the court that all avenues were explored when preparing their findings.
However, some companies learn too late that it’s prudent to hire a private investigator prior to the onset of a corporate crisis. An internal investigation can spin out of control fast, and the integrity of the case can be compromised. Companies bring in internal investigators after an incident has been reported, or long after attempts to resolve the issue internally have been exhausted. In order to minimize costs to the company due to factors such risk oversight, poor business practices, and inefficient human resource operations, businesses should have an independent specialist like a private investigator evaluate a company’s preparedness for a range of common corporate crises.
If you have a corporate crisis and need solutions, Lauth Investigations International is the private investigation firm for you. Call 317-951-1100 today, or visit our services page for more information.
CCTV Cameras in some major US cities are capturing private citizens’ faces in real-time.
Surveillance capitalism in the United States has been steadily evolving in the United States over the last ten years. Since the invention of social media and the rise of ubiquitous outdoor CCTV surveillance systems in major cities, private individuals are becoming more and more visible to anyone who knows where to look, and how to access the images. Now, the announcement that certain American cities are ostensibly planning to install real-time facial recognition software for their external CCTV systems has civil liberty groups in a uproar.
The “authoritarian potential,” as it was denoted in a recent article by WIRED, began in China, with many activist groups condemning the country’s use of facial recognition software to flag suspects who are caught on the cities’ external candid cameras. However, according to WIRED, Georgetown researchers released a report last week that cities like Chicago and Detroit have purchased this software for their CCTV surveillance systems. In addition to the fact that both cities deny current use of this software, there is no federal or state law that would prevent them from doing so.
The technology is innocuous enough. It’s the same technology that allows personal smart devices like iPhones, desktops, and laptops to have security protocol that prevents someone who is not the user from accessing the device. Image recognition software has been used by law enforcement for years to catch criminals, but experts are saying this level of sophistication in technology can create a troubling landscape in which a private individual’s anonymity in public spaces is threatened—experts like Evan Selinger, a professor at the Rochester Institute of Technology, “Historically, we haven’t had to regulate privacy in public because it’s been too expensive for any entity to track our whereabouts.” With the rise of a surveillance capitalism, those days are over.
For civil liberty groups, the premise of this software being used to catch criminals does little to overshadow the specter of Big Brother hanging over them. Experts and activists alike call into question the accuracy of the software, and what effect any inaccuracies will have on persons of color and other private, non-suspect individuals who are minding their own business in a public square. They’ve also called attention to the use of such real-time facial recognition systems on police work, saying technological biases in biometric surveillance will lead to flawed investigations, and resources wasted on faulty leads generated by the systems. In one instance, actor Woody Harrelson’s image was uploaded into the system with the intention of identifying potential suspects who resemble him.
It is difficult to ignore the potential good a system like this could do in cases of missing persons or child abduction. CCTV footage is constantly being utilized by law enforcement to recreate a person’s movements in order to find answers—just recently, CCTV footage was used by Houston law enforcement to investigate the claims of a missing 4-year-old’s stepfather, who says she was kidnapped by two men after he was ambushed on the side of the road. He’s now being held on a $45,000 bond after the CCTV footage outside their Houston apartment directly contradicted his story.
Despite the concerns surrounding this evolving real-time facial recognition technology, one thing is certain: Legislature at all levels of government must have an eye on this technology and its capabilities, bearing in mind that misappropriation could have disastrous consequences to private citizens who are innocent of any wrongdoing. Without rules or regulations to dictate how the technology should be used, cities in the United States could become vulnerable to what has been denoted as a potentially authoritarian practice, eroding our privacy, and threatening our liberty.
We can provide your business with a solution to their corporate or internal crisis…
For businesses, a corporate crisis is not just a reality, it’s an eventuality. From workplace misconduct to theft and fraud, these corporate crises can leave a company devastated from financial or legal repercussions. Such a sweeping blow can leave executives and management bewildered and scratching their heads.
When corporate crises arise, Lauth Investigations International, Inc. is there with specialized intervention, investigation, and illumination for your internal conflict. Using authorized, secure information databases, innovative surveillance technology, Lauth Investigations International, Inc. brings a special brand of integrity and objectivity to every investigation for comprehensive solutions in a complex business world. Internal investigations receive a high degree of objectivity, as our only mission is to find the truth.
Companies, organizations, and non-profits alike have put their crises in the hands of Lauth Investigations. We can offer assistance in personnel, systemic, and contextual crises through a diverse list of investigation services. Our initiative and autonomy allow us to intervene at any stage in a corporate crisis. From risk assessment to litigation support, our firm’s findings have empowered corporate and non-profit entities to improve their operations and watch their business thrive.
Our team of qualified, seasoned professionals, composed of veterans, former law enforcement, paralegals, and researchers work with cooperative synergy to bring a comprehensive solution to every client’s internal investigation. This empathetic team prides itself in maintaining quality communications with our clients and remaining accessible in a time of crisis. In pursuit of providing our clients with accurate and thorough findings, we are always furthering our knowledge of the latest investigative methods in procedures by consulting a network of educated contemporary professionals and being well-versed in the latest research.
Don’t wait to hire a private investigator to resolve your corporate crisis. A private investigator can provide you with a comprehensive solution. For a free quote, or more information on our services, please call 317-951-1100.
Cyber criminals are evolving at an alarming rate. Cyber-security product developers are on an infinite loop with felons, each trying to out fox the other with regards to data breaches. Security is absolutely necessary for brick and mortar establishments due to a myriad of reasons, but in 2019, the name of the game is cyber-security. Not only are data breaches an efficient way to steal trade secrets and financial information from businesses, but they can also be done remotely. A proficient hacker or scammer can access a company’s vital company information from halfway across the world, and from that same location, can devastate the company. Within minutes, they can access financial information, trade secrets, distribution and delivery schedules, and private customer information. To prevent this from happening to your business, here are 5 cyber security measures every business should have:
Iron-clad Passwords
This is Internet 101. Since the birth of the World Wide Web, we’ve been educating adults and children alike on the importance of having a strong password to access online accounts. Whether it’s a company’s financial information, or a Grubhub app on an executive’s phone, thieves can crack weak passwords to gain access. As such, it’s important passwords never contain personal information about an individual, especially if that information is visible on social media. Parents often include the name of their kids in their passwords, using their dates of birth for any numerical value requirement. Teens and young adults use the name of their favorite animal, sport, or music artist. Another common tactic is using common words that are easy to remember, and then spelling them backwards for a false sense of security. Experts at the National Cyber Security Alliance also do not recommend using sequences of characters that are near each other on the keyboard, such as “QWERTY,” the first six characters of the keyboard. The current recommended length for strong passwords is between 8-12 characters. If you’re unsure whether or not you password is secure, use an online password checker to verify the passwords level of cyber security.
Fortified Firewalls
Firewalls have been around almost as long as passwords. Firewalls are shields that protect your business from harmful or insidious traffic. When you connect to the internet, the system is constantly communicating with the wireless network, both sending and receiving units of information known as packets. Firewalls monitor these packets and perform a risk assessment, blocking unsafe packets. These firewalls protect your company’s data from unauthorized remote access by criminals.
Antivirus Protection
Roland Cloutier, the Chief Security Officer for ADP, calls antivirus software “the last line of defense” when protecting your company’s data from hackers and other cyber-criminals. Not only can remote criminals access and view a company’s vital information, but they can also install vicious malware that will copy the target’s hard drive, and subsequently render the machine inoperable. Installing anti-virus and anti-malware programs aren’t enough, though. These programs need to be updated regularly as part of the infinite loop mentioned earlier. Every time a criminal finds a way to bypass an anti-malware product, the product requires changes to combat those breaches.
Laptops and Mobile Phones
It’s important to secure laptop computers and mobile smartphones associated with your business. For this, experts recommend encryption software so any remote felon attempting to access or copy the hard drive cannot do so without the proper password. They also stress the importance of never leaving these devices in ones vehicle, where they are easily accessible to thieves. “Lock-out” options are also standard for these devices in 2019. This setting allows you to establish a time period during which the phone lies idle. After that period expires, the phone locks itself, preventing anyone from accessing it without the password. Smartphones and laptops with remote-wipe features must be enabled. This way, if your device falls into the wrong hands, you can remotely wipe the device and prevent the leak of sensitive company information.
Employee Education
Last, but never least, it’s important your workforce is educated on the security measures in place and regularly enforces them on a day-to-day basis. Companies often neglect employee education under the false impression their IT team will be able to resolve all issues whenever they arise. The fact is, even IT professionals cannot anticipate every cyber threat, and may not be up-to-date on the very latest in cyber-criminal tactics. An ounce of this education is worth a pound of cure—Despite the level of technology literacy in the United States in 2019, an employer or business owner cannot assume an employee’s level of security knowledge. The prevention starts with employees, providing them with an intimate knowledge of company operations and how cyber security measures protect them.
Regardless of your company’s industry or size, all businesses must update and maintain their cyber security. An ounce of prevention is worth a pound of cure when criminals can bypass cyber security, and devastate a company in minutes.
Don’t let executive misconduct ruin your corporation…
When it comes to running a business, the executives who are the visionaries and decision-makers that shape a company should always remain above reproach. White collar crimes have the potential to pull a business up from the root with devastating consequences. Unfortunately, Americans know from media coverage and social media that there’s few things we are more attracted to than stories about high-ranking officials and the misconduct that negatively impacts their businesses—both in profits and in public relations.
Many will be familiar with the recent news of Amazon CEO Jeff Bezos’ high-profile divorce following allegations of infidelity, in which his ex-wife became the richest individual in history by virtue of divorce proceedings. The fallout from executive misconduct can leave a trail of legal fees, government sanctions, violations, and public relations-related crises that can devastate a company from the top down.
Thought to be coined in 1932, the phrase “white collar crime” now refers to a spectrum of frauds and other crimes committed by high-ranking executives and officials. The most common characteristics of white collar crime contain aspects of deceit, concealment, or violation of company policies and/or state and federal law. The motive is financial, with executives skimming off the top of a company’s profits for their own use. These crimes are sometimes thought of as “victimless crimes,” with no regard to how the fallout from a fraud or scheme can impact the company, and therefore the families of its employees. The types of fraud include, but are not limited to:
Bank fraud
Blackmail
Bribery
Cellular phone fraud
Computer fraud
Counterfeiting
Credit card fraud
Currency scheme
Environmental schemes
Extortion
Forgery
Health Care Fraud
Insider trading
Insurance fraud
Investment schemes
Kickbacks
Larceny/theft
Money laundering
Racketeering
Securities fraud
Tax evasion
Telemarketing fraud
Welfare fraud
Weights and measures
Corporate fraud and white collar crime of this nature remain one of the Federal Bureau of Investigation’s top priorities when it comes to identifying and indicating perpetrators. While involvement by government agencies may seem like the end of the line, there are ways companies can get out in front of executive misconduct by hiring a private investigator to investigate these matters.
Private investigators have a unique reputation as slick operators who fly under the radar, but they are invaluable professionals to companies in the throes of a corporate crisis because they are independent and objective. Objectivity is the priority when dealing with executive misconduct and white collar crime, as any allegations or evidence presented against the executive must be presented by an individual with no stake in the outcome of the investigation. Private investigators are independently contacted by a business or corporation to investigate the alleged executive misconduct, and can gather evidence and collect witness statements without the air of bias. Because private investigators are independent contractors, there is no fear of reprisal on behalf of coworkers and other employees at the company. This leaves no lead discounted or ignored. They can investigate employees at all levels, and determine how (if at all) the executive is receiving assistance in their fraud from subordinates. One of the most attractive qualities in a private investigator is that their objectivity makes them crucial witnesses in any legal proceedings that may result from the investigation.
Businesses and corporations should never be beholden to CEOs, presidents, and other high-ranking executives who behave badly. Executive misconduct and corruption are like aggressive weeds that must be pulled from the root in order for businesses to flourish. When it comes to rooting out bad leadership, consider hiring a private investigator to navigate a tricky investigative path that can end in quality operations and peace of mind for businesses large and small.
If you have a corporate crisis like executive misconduct, we can help. Call Lauth Investigations International, a family-owned-and-operated investigative firm with over 30 years of providing successful solutions to clients in Indianapolis and throughout the nation. Call 317-951-1100 for a free consultation, or to learn more about our services, please visit our website.
