Predators Use Online Gaming to Groom Minors

Predators Use Online Gaming to Groom Minors

predators online gaming

Advances in technology are constantly changing the dialogue about how we protect our children from potential predators. Over the last decade, parents have had to reform their strategy when it comes to protecting their child in the real world. Before, parents cautioned their kids on stranger danger, special code words, and remaining aware of their surroundings in public. In a new era of unfettered internet access through multiple smart devices, parents had to contend with the real world being brought into their homes, with predators targeting their children through social media. Now, it appears parents will yet again have to add some new pages to the playbook when it comes to protecting their children from predators on video game platforms with integrated social networking.

Parents with children between the ages of 12-25 will likely be familiar with the online first-person shooter video game known as Fortnite. In the game, 100 players at a time compete to be the last one standing in a battle-royale style of combat. The game features a chat feature allowing players to communicate in team efforts and other uses. It has great potential to foster team building and cooperation between young people, but also has a dark side recently illuminated by an arrest made in Florida in late January.

Authorities arrested 41-year-old, Anthony Thomas, a man who allegedly used Fortnite’s instant-messaging feature to groom over 20 minors, including a 17-year-old, with whom law enforcement allege he had a sexual relationship. The Florida Attorney General’s Office also stated Thomas has been charged with 22 counts of possession of child pornography, and other charges related to his unlawful sexual relationship with the minor. Investigators uncovered he groomed the minors by sending them gifts—including a cell phone so their communication could remain more private.  Ashley Moody, Attorney General, remarked about the predation perpetrated, “This case is disturbing, not only because it involves child pornography, but also because a popular online game was used to communicate with the victim.”

Grooming is defined as “a process by which a child predator gains the trust of a victim by building a relationship with the child and then breaking down his or her defenses.” Once a predator has earned their trust, they begin exploitation. Minors who are groomed in the gaming community are particularly vulnerable because the predator may literally be on their team. Cooperative play between players fosters a healthy, “there’s no ‘I’ in TEAM,” mentality, but predators use this relationship to manipulate the minor.

One of a predator’s greatest weapons when grooming a minor online is pop culture. The predator—perhaps unlike the minor’s parents—shows their target they’re “hip and cool”, and are able to converse at their level about something they enjoy. This causes the minor to lower their guard, and the predator begins their manipulation game, culminating in the exploitation of said  minor. Online gaming is becoming so ubiquitous predators have developed a way to sense when a minor’s gaming is suddenly being supervised. The moment a minor’s behavior changes—they stop responding to messages, or do so uncharacteristically—the predator can pick up on that and cease all communication before they’re caught.

Unfortunately, even if a parent is supervising the communication between their minor child and other players online, it doesn’t mean they cannot be groomed. In the grooming process, between the introduction and the beginning of the exploitation, predators often suggest moving their communications to a third-party app, like What’sApp or Snapchat. These are apps where communications disappear with ease, and a parent performing their due-diligence in supervising their child’s internet safety may not notice, or even know how to access. TeenSafe says it’s critical parents learn to recognize the signs of grooming in their minor child.

Signs of Groomingpredators and online gaming

  • Your child wants to spend more time online or playing games on a console, but won’t tell you why.
  • Your child does not want to discuss what he or she does online, or what websites he or she visits.
  • You notice your child is using inappropriate language he or she would not have heard within your home or at school.
  • When you walk in a room, your child quickly changes the computer screen, mutes the volume on their gaming console, or turns it off all together.

Fortnite and other games with similar messaging platforms have been on law enforcement’s radar for the last few years as the instances of these cases continues to grow. In August of 2018, Titania Jordan, a digital safety expert, appeared on The Doctors to provide parents with helpful tips—not just for supervising their children’s gaming—but also for establishing boundaries that can nip grooming in the bud.

  • Do not allow minors to have computers, game consoles, or tablets in their room without supervision. Keeping these devices in common areas will increase visibility and deter predators from targeting them.
  • Instruct your child to never reveal any personal information about themselves to people they’ve met online, especially very specific information, such as where they live or where they go to school.
  • Create a culture of openness in your home where children feel comfortable coming to you if they feel uncomfortable about an interaction they’ve had online.

People of all ages play video games, but the vast majority of players are either minors or young adults, and parents often find themselves overwhelmed with the strange new world of online gaming. Titania Jordan reminded parents knowledge is power, recommending they verse themselves in the games their children play. This can only heighten your ability to detect when something is off. This means doing research online, and actively listening when your children describe normal gameplay behavior.

Having an internet connection in your home may feel like you’re inviting predators into your home. And true, there’s no time to supervise every single activity your child does online. This is why it’s so important to nurture an open line of communication between parent and child. Not only will parents be able to sense when something is amiss in their child’s online interactions, but a strong bond between parent and child makes it less likely that an online predator will be able to isolate the child emotionally and manipulate them for the purposes of exploitation.

Disconnect: Helping Adopted Children Find their Birth Parents

Disconnect: Helping Adopted Children Find their Birth Parents

colorado-adoptionAs the Western idealization of a family unit continues to grow and change, more and more parents are either opting to place their child for adoption or adopt themselves rather than have a biological child. As such, adoptions are on the rise. The Adoption Network estimates the number of children in foster care at any given time in the United States is around 428,000. Of that staggering number, about 135,000 are adopted every year. Children are put up for adoption under a wide umbrella of circumstances in varying degrees of frequency, but what is not uncommon is a child’s adolescent or adult curiosity about the exact nature of where they came from. Because adoption agencies have their own privacy restrictions regarding birth parents, adopted children are often left with only a few meager details and options. Private investigators, however, are well-equipped to find a child’s birth parents; with a comprehensive tool chest and a wealth of experience in searching for persons who may or may not want to be found.

The rate at which information technology is developing has been denoted by some as Orwellian, but the ubiquity of public databases and fact-finding software available to the public is higher than ever. Hiring a private investigator may be costlier to the individual than conducting the search oneself, but without the proper tools and expertise, individuals can follow false leads and dead ends for years at the cost of their time and personal finances. Private investigators, especially ones who specialize in locating biological relatives, can cut down the time and expense individuals would ultimately incur during their search. The complexity of adoption laws and procedures (often varying state-to-state) is a knot of cable wires that is difficult for any private citizen to untangle.

Private investigators with a variety of specialties are suited for this work because there is no chain of command in their business. Most notably, private investigators are often their own bosses, with the freedom to pick and choose the cases they want to focus on. Unlike the underpaid, overworked civil servants who work in child services, or the overwhelmed agents at an adoption agency, private investigators only handle less than a half-dozen cases at one time, so an adoption case will not just become another folder in a tall, precariously leaning pile on someone’s desk. There are no jurisdictional boundaries preventing a private investigator from going across state lines, as long as they are licensed in the state or being contracted by a private investigator who is licensed in the state. While there are limitations to what information can be gathered from the state based on the birth-parents wishes, the autonomy of a private investigator is ideal for tracking down either birth parents, or children who have been placed for adoption.

The Child Welfare Information Gateway estimates, of all parents placing their biological children for adoption, nearly half of those parents will then seek out those children after they have reached adulthood. Parents in search of a biological child always have a search advantage as the legal adult at the time of the adoption. They play a pivotal role in establishing the boundaries that might preclude this child from ever contacting them again in the future. Depending on the terms of the adoption agreement, the adoption agency may not be able to release information about anonymous birth parents to their biological children.

The privacy laws surrounding adoption in the United States date back to the beginning of the 20th century, and were put in place to protect the privacy and identity of all parties involved in an adoption. It’s only in recent years that the Adoption Information Act has made it possible for both parents and children to request information about the other in situations where all of the aforementioned parties have waived their right to privacy. Adoption laws have also gone through a metamorphosis in recent decades where parents are required to fill out detailed medical histories for the benefit of the child’s physical and mental health growing up. In addition to information about their own birth (date, location, hospital), a birth parent’s medical background might be the only information an adopted child possesses.  

Locating a birth parent or child is a form of investigation known as a skip trace. “Skip” refers to the action of searching for a person, derived from an old colloquialism, “to skip town,” or leave with very little notice or instruction. Trace refers to the process and resources involved in finding the person, such as international online databases, surveillance, and location technology and services. Skip traces in adoption cases can go both ways: A child in search of their birth parents, or a birth parent in search of the child they placed. Private investigators who take adoption skip traces have a mountain of data to sift through, including adoption registries, religion-related services (such as options offered through the Catholic church) and a mountain of databases, including—but not limited to—welfare, child protective services, private adoption agency, foster care, police, court, hospital, and international records.

Depending on the level of information available to either a birth parent or biological child (and subsequently the investigator) adoption cases can have a mixed bag of possible results. In scenarios where a private investigator is unable to find a birth parent, it’s typically because there is not enough information on the record to begin with. Because of varying degrees of regulation across all adoption agencies (both state and private), the level of information and quality of record keeping is a crap-shoot, and investigators often hit dead ends in those types of investigations. In other circumstances, after many long hours of research and investigation, the private investigator is able to locate the birth child or parent, only to report back to the client the subject in question has no desire to reunite with them in any fashion. These are solutions often unsatisfactory to the client, but it is a difficult reality, and the client will have some semblance of closure regarding their questions about the subject. However, in the event private investigators locate the birth child or parent, and the subject is willing to re-initiate contact, private investigators can be ideal liaisons to bringing biological parents and children together in adulthood. They can alleviate some of the most common anxieties surrounding meeting strangers, and have experience with reconnecting displaced parties that will inform a gradual process of reestablishing contact.

Life has an infinite potential to get messy very quickly, and a child being placed for adoption is one of the consequences of the indeterminate. Fortunately, private investigators not only have the sleuth skills to find persons under all circumstances, but an acute ability to read people that benefits the precarious nature of the cases they take on. When a birth parent and child are open to meeting again under more pleasant circumstances, private investigators can build strong bridges across decades of separation, confusion, and curiosity.

Private Investigators Buy Peace of Mind in Child Custody Cases

Private Investigators Buy Peace of Mind in Child Custody Cases

78289099Divorce and child custody are polarizing topics in the United States. Divorce itself is an ugly business. Two people who stood in front of their friends and families and promised themselves to another now find themselves in a situation where the life they built together is over. Often it is a storm of heightened emotions, personal crises, mediation, negotiation, carping, and resentment. For many, children sit in the eye of the storm, helplessly witnessing the destruction of their family unit around them. As if this were not tumultuous enough, children often become silent pawns between two parents or caregivers who seek to hurt one another. When developing a strategy for navigating a custody situation, caregivers often do not consider the possibility of hiring a private investigator to help build a credible case for sole or partial custody.

Many couples who are on the brink of divorce, or already treading in the harsh current of proceedings, default to the advice of lawyers, the court system, and child services when it comes to issues of custody. There is a myriad of reasons for this, including a parent’s financial means, work schedule, health issues, and ignorance. What’s problematic about leaving issues of custody in the hands of lawyers and the courts is families in turmoil become files in a drawer. The decisions made on behalf of the legal system often rest on the review of a mountain of paperwork; courts relying on police reports, financial/asset summaries, psychological evaluations, et cetera. What’s on paper becomes the load bearing beam for any decision made regarding custody, because caregivers in conflict are both subject to scrutiny in their statements against the other.

Private investigators have a tool chest similar to that of law enforcement allowing them to document a subject’s movements, behavior, and treatment of their children—both prior to divorce proceedings and after. Members of law enforcement are often the most credible investigators in the eyes of the court. However, unless a criminal act is reported, such as domestic violence or child neglect, law enforcement has little to no involvement in custody cases. Parents without those tools at hand are left with little recourse. Any evidence they document themselves is subject to scrutiny by the courts and by opposing counsel as misrepresented, inaccurate, or downright false. In those cases, those parents trying to build a credible case against their co-parent or caregiver can be maligned as malicious by opposing counsel, and those details may prove to be to their detriment.

man with binoculars and camera control someone

The number one advantage of hiring a private investigator to document a questionable parent’s behavior is their ability to move through any environment undetected. Despite the fact a study determined there was an excess of 78,000 private investigators employed in the United States alone in 2017, you’ll never see a good one in the field. Private investigators are trained to blend into the crowd and surveil inconspicuously in order to ensure the subject does not modify their behavior for the benefit of being watched. In addition to hiding in plain sight, part of maintaining success in their profession means staying up to date on the best available surveillance technology on the market in order to gather evidence for their cases. Things like cameras disguised as ink pens, or drones with quiet motors that will not be easily detected. Parents are on their very best behavior when in mediation or appearing before a judge, but private investigators can completely upset the current state of a custody case with evidence they uncover in the field. They can document things like abuse and neglect through photographs, video, audio recordings, witness testimony, and the same examination of vital documents that would be performed by the courts. Their training has equipped them to be on the lookout for things like substance dependency, such as alcoholism, drug addiction, or gambling problems. They can also document the opposing caregiver’s living conditions, whether or not the child is clean and well-fed, and their emotional wellness while in the care of said person. What makes a private investigator a particularly valuable asset is they are an objective third-party. Even if they have in fact been paid by one party in a custody case, misrepresentation of facts on their part may mollify their client in the moment, but will ultimately hurt their integrity with future business. Due to this, private investigators can become unimpeachable witnesses to behavior they’ve seen on the part of the opposing side that would damage the child’s well-being.

Private investigators can take on child custody cases at many different levels, all of which can be beneficial to the parent who wishes to establish a case against another parent or caregiver who they perceive to have questionable integrity. As with any investigation, the sooner the process of documenting and gathering evidence starts, the stronger a foundation the parent will have when they present their case before a judge. Parents who are considering divorcing a co-parent or caregiver and intend to establish a pattern of unfitness should consult a private investigator right away. The subject is more likely to proceed as they would normally prior to news that their partner is taking them to court. While the subject may not suspect they are being legally surveilled during a divorce proceeding, they are aware of the fact that—at a minimum—their behavior and actions during that time will be taken under consideration by the courts. The time to start collecting evidence is before divorce papers are drawn up and served.

child custodyHowever, it’s no mystery circumstances may not allow for this. Events prompting divorce proceedings may be very sudden, allowing no time for a hyper-covert investigation on behalf of the client. Parents who are in abusive relationships may not have access to the financial resources for this kind of initiative. As such, many private investigators enter the case when divorce is already a reality and custody proceedings are in full swing. One of the major criticisms of the court system in custody cases is children are often defaulted to the custody of their mothers, leaving fit fathers or other caregivers with few options.  In one such example, an investigator from Indianapolis, IN was hired to investigate the parental fitness of a mother fighting her ex-husband and his parents for custody of their eight-year-old daughter. The child was shuttled back and forth between her mother and father’s respective homes for a few months while family court proceedings moved at a glacial pace. The father became increasingly concerned about his daughter while she was in her mother’s custody, and hired a private investigator to find answers. The investigator uncovered the mother’s place of residence on the record was dilapidated, dirty, and not at all a suitable environment for a child. Additionally, the investigator found the mother’s new husband had a criminal record, regularly used drugs, and had questionable judgement when it came to things like social media interaction and encounters with law enforcement. This led to the father retaining full custody of his daughter, with the mother being allowed only supervised visits. This investigative strategy is a two-way street, meaning that a parent who has been falsely accused of abuse or neglect in order to limit access to their child can hire a private investigator to disprove these claims, document the proper living conditions for the child in question, and secure evidence of malicious intent on behalf of the caregiver making false allegations.

Children should never be used as chess pawns in a messy divorce. Ultimately, any child custody investigation should be about the child’s safety and well-being—not about which parent is righteous in their indignation. A private investigator’s expertise, testimony, and lack of bias can shine a crisp, contextual light on the muddied waters of a child custody case.

Virtual Kidnapping incidents on the rise

Virtual Kidnapping incidents on the rise

KidnappingYou receive a phone call and hear the voice of someone you don’t recognize. They tell you they have your child and will kill them unless you pay a ransom – they direct you not to call police or you will never see your child again.

What would you do?

You tell the person on the other end of the phone not to hang up. You don’t want to disconnect with the one person that can reunite you with your child. You plead for your child’s safe return. “Please don’t hurt her. I will do whatever you want,” you say. And, you would!

They demand you go to the bank and wire a ransom of several thousand dollars. Do you call the police? Do you pay the ransom and hope the thug will return your child to you safe?

A child going missing is every parent’s worst nightmare, and for those who do have a missing child – living with such ambiguity is said to be the most traumatic of human experiences.

Sounds like a situation that only happens in the movies, right? Or, something that only happens to the wealthiest people in society.

The Federal Bureau of Investigation (FBI) has declared virtual kidnapping a violent crime and issuing warnings to parents that scammers are targeting parents and demanding a ransom in exchange for the safe return of children they kidnapped . . . well, virtually kidnapped. Police throughout the country are following suit, issuing warnings in their communities.

Police throughout the country are following suit, issuing warnings in their communities.

 

kidWhat is a Virtual Kidnapping?

A virtual kidnapping scam is an attempt to dupe victims into paying a quick ransom. The virtual aspect of the scam involves staging a scene on the phone to convince a person that a loved one has been kidnapped, following with a demand for ransom.

According to the FBI, “The success of any type of virtual kidnapping scheme depends on speed and fear. Criminals know they only have a short time to exact a ransom before victims unravel the scam or authorities become involved.”

Typically, the scam is executed by calling a victim claiming they have kidnapped a loved one, then demand a ransom in exchange for the loved one’s safe return.

Valerie Sobel is one such person who did receive a call from a person who said, “We have your daughter’s finger. Pay up or you’ll get the rest of her body in a body bag.”

Petrified, Sobel rushed to a money transfer location to pay the ransom, wiring $4,000 to the person who claimed to have kidnapped her daughter.

Valerie made many frantic phone calls to her daughter’s cell phone and after many hours had passed, her daughter Simone called her back totally confused but safe.

Basically, scammers call random numbers hoping to find a person who they can convince, while other times these scammers research Facebook and other social media platforms for names and numbers. If a scammer calls 100 people, chances are at least one will instantly pay.

Another way it may go down is a scammer calls you and you hear a child crying, “Mom, please help me.” Panic immediately sets in. You think it is your child. Then a man’s voice comes on the phone and calls you by your first name. This legitimizes the caller and you immediately ask them to just tell you what they want. What mother would not empty her bank account in exchange for her child’s safety.

If you don’t think you could become a victim, please read on.

 

chedVirtually Kidnapped Daughter

According to the Washington Post, Wendy Mueller lives in historic Leesburg, Va., and never thought she would become a victim of a virtual kidnapping scam.

One afternoon, while standing at her kitchen sink, she received a call from a number she did not recognize but answered.

She heard screaming and it sounded like her 23-year old daughter’s voice begging for help.

Then a man’s voice tells her, “we have your daughter.”

The caller told Mueller to put her phone on speaker, get her purse and phone charger and get into the car.

The man asked, “How much cash can you get right now?”

$10,000,” Mueller replied.

The man told her not to contact anyone for help or they would kill her daughter.

Mueller’s daughter attends college hundreds of miles away and she had no way of knowing her daughter was safe.

“They told me they were actually targeting someone else, someone they would be able to get a lot of money for. But they said my daughter intervened when they tried to grab him. And that sounded exactly like something she would do,” Mueller said.

“I was terrified,” Mueller continued. “They told me they wouldn’t hesitate to kill her.”

The caller had told Mueller he had hacked her phone and knew every move she was making. For hours, he told her to go to small stores and offices across Northern Virginia, where she wired the max amount of usually $1,900 each time to names and addresses in Mexico that the caller had given Mueller.

Mueller cross-crossed the state following his directions and making payments, until nightfall came.

Mueller had kept asking to speak to her daughter.

“They kept promising me: ‘As soon as you send the last one, you will talk to her,’” Mueller said.

The caller told Mueller he was a professional and part of a group of kidnappers – a huge organization – who do this all the time and kill.

The man told Mueller they had placed a set of headphones on her daughter so she could hear everything, so her daughter would know if her mother did anything to cause her death.

Mueller thought of stopping passersby but didn’t want to chance the kidnapper knowing.

“It was torture,” Mueller said.

As it turned out, her daughter was in class, safe and sound. Mueller had been scammed.

 

No one is immune

Thousands of families throughout the country have become targets of these malicious scammers.

According to FBI kidnapping expert, Agent Eric Arbuthnot, several organizations use these scams regularly to make money.

“Thousands of dollars in ransom,” said Arbuthnot. “And you’re talking about a criminal organization that is capable of doing more than one kidnapping at a time.”

According to Arbuthnot many of the cases have been happening on the West coast and along the border involving criminal organizations from Mexico, some claiming to be members of the cartel.

The FBI has seen recent increases in California, Nevada, New York, and Texas and increasing on the east coast.

Monroe Police Department in Connecticut said by using social media, scammers can identify a victim, look up relatives, and reference names of family members and friends to make the call appear legitimate.

FBI Supervisory Agent Christopher Johnson said his office in St. Louis, Missouri, deals with these types of crimes. “Scammers will often mention specific facts about the parent or victim, likely from information they were able to obtain online.”

Authorities say about one in five kidnapping cases are successful resulting in the criminal getting their ransom and not getting caught. While extortion has been around for decades, virtual ransom kidnapping calls are increasing around the country.

With this emerging scam, the FBI has launched a nationwide campaign to warn parents to fight back against “virtual kidnapping.”

 

guyIf you receive a virtual kidnapping ransom call

Unlike traditional kidnapping schemes, a “virtual kidnapper” has not actually kidnapped anyone. According to Federal Bureau of Investigation, if you receive a call from an individual demanding a ransom for the safe return of a kidnap victim, it is suggested you quickly evaluate the following to determine if you are receiving a legitimate ransom call:

  • Caller insists you stay on the phone.
  • Call does not come from your child’s cell phone.
  • Caller tries to stop you from contacting the kidnap victim.
  • Call includes demand for ransom to be paid via wire transfer.
  • Ransom amounts may decrease quickly.

Knowing what to do

Police say it is best to hang up the phone but:

  • If you engage the caller, don’t call out your loved one’s name.
  • Deliberately try to slow the situation down and ask to speak to your child directly.
  • Ask “proof of life” questions like, “How do I know my loved one is okay?”
  • To gain confirmation if your child is an actual kidnapping victim, ask questions only your child would know such as the name of a pet.
  • Listen very closely to the voice of the person speaking, if possible record the call.
  • If possible, have someone else try to call your child’s cell phone, school, by text, social media, etc., to confirm their safety.
  • To buy time, repeat the caller’s request and tell them you are writing down the demand, or tell the caller you need time to make arrangements.
  • Don’t agree to pay a ransom, by wire or in person.
  • Don’t deliver money in person.
  • Immediately call your local FBI office and police.

According to the National Crime Information Center (NCIC), as of March 31, 2017, there were 86,618 active missing person cases in the FBI database, with 8, 792 entered as involuntary.

Experts agree that an actual kidnapping with a ransom demand is quite rare but all experts urge parents to be vigilant.

To read the FBI warning, please click here.

 

ShutDown: Consumer Fraud Investigations Halted

ShutDown: Consumer Fraud Investigations Halted

ShutDown: Consumer Fraud Investigations Halted

The United States government has been shut down for almost four weeks, sending shockwaves throughout a nation already gripped by tumultuous politics and controversial issues. In addition to institutions like the National Parks System, and the National Institute of Health, all federal employees have currently been laid off from duty, and a majority of their services suspended. The ripple effect is dizzying, with many of the governments services being on hold for the duration of the shutdown. Many consumers across the country are not aware of the shutdown’s impact on some of our nation’s best departments, so you can imagine their shock when they phoned to report a consumer complaint, and were told the government couldn’t help them.

When running normally, the government requires a wealth of quality communication to run smoothly. As many federal employees remain on furlough, therefore not being compensated, everyone’s level of communication with one another is atypical and—as many federal employees are called in without pay—constantly breaking down. The Consumer Financial Protection Bureau (CFPB) is the federal agency that fields the influx of consumer complaints. A consumer submits their complaint about a business or financial entity to the CFPB, which is reviewed. According to the CFPB, after the complaint is reviewed, “We’ll forward your complaint and any documents you provide to the company and work to get a response from them. If we find that another government agency would be better able to assist, we will forward your complaint to them and let you know.” The CFPB remains in operation and was not effected by the shutdown, but if the agency is ill-equipped to deal with the complaint, they may never get off the ground, as the appropriate department might be effected by the shutdown. This leaves many consumers displaced when it comes to voicing their concerns about products and services.

la-fi-lazarus-fcc-robocalls-20160729-snapThis suspension of protection services has allowed the beast of robo-calls to fester and become feral, as consumers cannot block or report harassing robo-calls. They’re left screaming into the void. Alex Quilici, the chief executive of YouMail—a smartphone application that helps consumers block robo-calls—describes it, “It’s a neighborhood with no police on the beat.” YouMail estimated, just last month, there were 5 billion robo-calls made, and 50% of calls made in early 2019 could be coming from scammers and robots attempting to fraudulently obtain your information. These horrifying statistics are the codas for a chorus of federal employees who are aware of the scope of the problem, like Jessica Rosenworcel, the Federal Communications Commission Commissioner, “The number of robo-calls consumers are receiving is insane. The problem just keeps growing. Shutting down the government is not going to help.” As of this moment, there is no one to administrate the “Do Not Call” list, the national registry in which consumers can ask specific companies not to contact them.

The Federal Communications Commission is just one of many threads woven into the Federal Trade Commission. Another voiceless victim of the shutdown is the victim of identity fraud. Louette Duvall is one of these victims. Not long after the holidays were over, Duvall’s car was pilfered by thieves while she was at her job. They made off with her purse, her briefcase, and a wealth of identifying information that amounted to a scammer’s treasure trove. Fraudulent charges started rolling in as she scrambled to alert all of her creditors and financial institutions that she had been robbed. She began calculating the full scope of the theft’s ramifications: New checkbooks ordered, extravagant items ordered in her name, new credit cards, the list goes on and on. When she called the Federal Trade Commission to let them know her identity had been stolen, she was told they could not help her due to the government shutdown. FTC data prior to the shutdown stated that the agency received thousands of calls a day regarding identity theft alone. That’s thousands of crimes going uninvestigated every day, a Washington Post reporter pointed out when they became a victim as well. Not only are new crimes going unreported, but investigative resources are also frozen. The Consumer Sentinel Network helps investigators track the movement of identity theft and related frauds to build cases against the perpetrators, and it remains down as of day 26 of the longest government shutdown in history. At a minimum, the FTC is still allowing individuals to file complaints so that they be issued an affidavit for their creditors’ purposes.

News coverage of the shutdown has attempted to sharpen the big picture for Americans when it comes to the ripple effect of the government shutdown. While many federal agencies might be unable to assist consumers with complaints, there is recourse for consumers experiencing the myriad of issues helmed by the Federal Trade Commission. There are online, step-by-step resources for obtaining documentation to dispute fraudulent charges and claims. Consumers can also retain the services of a private investigator. One of the most beneficial aspects of hiring a private investigator is that they are the top of the chain of command in their firm. They are the ones calling the shots in any investigation, not a supervisor nor a superior. They will represent your interests and your interests alone. As is the case with many frauds and thefts, perpetrators tend to either operate remotely, or move quickly to evade law enforcement. Acting independently, private investigators will be able to move as fluidly as a scammer, crossing jurisdictional boundaries with little to no red tape. Statistics surrounding fraud indicate that many federal investigators in charge of tracking down scammers and thieves are inundated with a never-ending stream of complaints. This means their attention can be divided over and over again across a heavy caseload. A typical private investigator only handles between 3-4 cases at a time, meaning your case can be a priority for them and not just another file in a drawer.

Political pundits and talking heads don’t project a sunny forecast when it comes to the shutdown—no end in sight. As the shutdown enters its 27th day, many Americans who have been the victims of consumer fraud and identity theft who do not yet know the full scope of the shutdown’s impact will receive an ugly surprise when they turn to the federal government for help. While the government gets its house in order, know that there are options for victims of consumer and identity fraud. Consult a private investigator today to learn how their specific skill set, experience, and independence can help you get right the ship when it comes to fraud.

Archives

Categories