MOLES IN THE WORKPLACE

MOLES IN THE WORKPLACE

Written By: Kym Pasqualini, Feature Crime Writer for Lauth Investigations

When we think of a spy, given the national news cycle, it may conjure up thoughts of Russians or the Chinese who have been long known for hacking and espionage. However, even more common, but much less talked about, is the business mole, and almost every business in America is susceptible.

Every business sector is vulnerable to Corporate Espionage and cost American businesses billions of dollars per year.

Every business sector is vulnerable to Corporate Espionage costing businesses billions of dollars per year.

April 10, 2011, Joseph Muto was hired to work for the top-rated “O’Reilly Factor” but within 3 days, he was discovered by Fox employees to be anonymously writing for Gawker. In the span of 72 hours, Muto wrote a series of articles detailing the internal workings of the network, along with stealing and selling raw video clips. In 2013, he pled guilty to two misdemeanor charges and was dubbed the “Fox Mole.” He was fined $1000 and sentenced to over 200 hours community service. At sentencing, he said he wished he had never betrayed his former employer.

United States industries spend more on research and development of unique products and processes than any other country in the world. The key to success is having an “edge” in the business world. Whether a media company, software developing company or bakery, keeping an edge is key.

When someone steals those “trade secrets”, it is called economic espionage and costs American businesses billions annually. Damages can severely destabilize the victim company to include lost revenue, lost employment, lost investments, interruption in production, damaged reputation, and can even result in a company going out of business.

Corporate espionage conducted by spies or moles believe computers are irrelevant. It is about what data they want, what form they take, and how they can steal it.

The Company Man

The Federal Bureau of Investigation (FBI) states no business, large or small, is immune to the threat of moles and/or spies. Any proprietary process, product, or idea can be a target.

To raise awareness, the FBI in collaboration with the National Counterintelligence and Security Center has launched a nationwide campaign and released a short film called “The Company Man: Protecting America’s Secrets,” based on a true story. Mr. Moore is both unappreciated and unhappy with his career as an engineer at a glass insulation and fire-retardant firm. He is targeted on LinkedIn by a competitor who offers him a position in a rival firm. At first, Moore declines because he signed a non-compete. He is then offered $200,000 to obtain plans for equipment and formula for the glass insulation produced at his firm, RIS.

The FBI states many things drive a person to betray the company where they work.

The FBI states many things drive a person to betray the company where they work.

Moore makes the decision to go to his current boss who then contacts the FBI who initiates a sting. A true story, there was an arrest in the case. However, this may not be the decision every employee would make – which makes every employee a liability in a 400 billion, in the dark. underbelly of America’s global economy.

Spotting Insider Threats

What drives a mole? The FBI states company moles are often “overwhelmed by life-crisis or career disappointment” driving them to leak information.

With email, cell phones, and jump drives, stealing information is far easier than in the past. Greed and financial need, unhappiness at work, the promise of a better job, drug or alcohol abuse, and/or vulnerability to blackmail, can all be contributors, says the FBI.

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The FBI says employees who leak trade secrets, such as plans, customer databases, etc. will exhibit behaviors other employees can often identify to help prevent breaches.

Your employees may be the first line of protection when combatting the insider threat.

 

 

Potential Indicators:

  • Drastic changes in behavior, demeanor, or work habits.
  • Unexplained affluence.
  • Financial hardship.
  • Substance abuse.
  • Attempts to circumvent security procedures.
  • Long hours at the office without authorization.
  • Taking home proprietary information.
  • Unnecessarily copying materials.
  • Using an unauthorized USB drive.
  • Unusual use of cell phone during business hours.
  • Asking inappropriate questions.
  • Suspicious relationships with competitors.
  • Leaving traps to detect searches of their office.

Based on FBI’s studies, additionally, there are more subtle things to look for:

  • Someone hired to steal company information will be experienced in the operation of a business and will be able to identify the value of your company’s trade secrets.
  • Corporate spies are everyone’s friend. To gain access to a company in order to steal information, a mole will be socially adept with the ability to manipulate people to gain their trust.
  • Individuals who are frequently wandering or talking in locations they do not need to be to complete their job. Someone who reflects a pattern will always have a reasonable excuse as to why they are not in the correct area or talking to specific employees.
  • Employees who keep trying to re-open decisions already settled and question advisability of decisions.
  • They act envious.

Vulnerabilities – Getting Access

Once inside, a mole has a lot of ways to access sensitive information. Spies can even work in pairs, possibly one as a consultant and the other an employee. When you have valuable information, never underestimate the methods others will use to gain access to it.

Spying can be as easy as photocopying papers found on unattended desks or at printers. Walking into an empty meeting room with a laptop and pulling data off the network.

A common ploy is pretending to be an employee. Another ploy often used, posing as IT personnel because it enables the individual to look legitimate while accessing network access points and sitting at someone’s computer. In other cases, spies have posed as cleaning staff, gaining access after-hours.

Criminals capitalize on the common assumption if you are in the building, you must be okay. Investing in your company’s staff to raise awareness is the best investment a company can make.

According to InfoWorld, Peter Wood, Chief of Operations at First Base Technologies, a U.K. based consultant firm performing ethical hacking services, “Spies are interested in anything from financial data to intellectual property and customer data. They might steal information for blackmail purposes, but the most common motive for physical intrusion is industrial espionage.”

Wood says the most common way to intrude upon a company is posing as an employee or a visitor, even creating convincing costumes to pose as a legitimate visitor such as telephone, electrical or maintenance person, a burglar alarm inspector, even someone from the fire department.

Protecting Your Trade Secrets

The FBI lists several ways to protect your workplace from insider threats.

  • Recognize the threat.
  • Identify and value trade secrets.
  • Implement a definable plan for safeguarding trade secrets.
  • Secure physical trade secrets and limit access to trade secrets.
  • Provide ongoing security training to employees.
  • Use protective tools such as screensavers with password controls.
  • Classify information and store accordingly.
  • Secure the workplace so visitors do not have access without security screening.
  • Encrypt data and require strong passwords for employees with liberal access rights.
  • Develop an insider threat program.
  • Proactively report suspicious incidents to the FBI before your proprietary information is irreversibly compromised.
  • Ask the FBI or other security professionals for additional awareness training.

At times, companies are hesitant to report such activity for fear they will risk their trade secrets being disclosed in court or compromised in any way. The FBI will do all it can to minimize business disruption, safeguard data and privacy, and will seek protective orders to preserve business confidentiality and sensitive information. The Department of Justice also has a variety of protections in place to ensure information is protected during a criminal prosecution.

 

TITLE IX INVESTIGATIONS AND SEXUAL MISCONDUCT

TITLE IX INVESTIGATIONS AND SEXUAL MISCONDUCT

By: Kym Pasqualini, Feature Writer for Lauth Investigations

Scandals can arise anywhere, especially in the workplace, and schools are especially vulnerable. Allegations of sexual misconduct, assault and other accusations violating workplace compliance and law, have severe civil and criminal liability.

We have all heard about sports-related and college scandals, and the newly and highly publicized accusations against Harvey Weinstein that seemingly were permitted to go on for years without anyone acting. These situations can create not only a media frenzy, social media ubiquity and significant liability within a company.  How complaints are handled can affect an institution’s reputation for years.

Institutional leadership has a moral, ethical and legal obligation to protect students and employees.

Institutional leadership has a moral, ethical and legal obligation to protect students and employees.

Most importantly, it is the responsibility of an institution to protect their students and employees, and the leadership has a legal, moral and ethical obligation to do so.

An institution’s investigative process, in response to sexual assault or misconduct, needs to be geared toward determining what happened without having preconceived notions of the outcome. The process should be consistently applied, clearly documented, and show the steps followed in achieving the conclusion.

Maintaining a record of this process and the findings is critical to minimizing risk should there be a consequent lawsuit or investigation by an outside entity.

Title IX

President Richard M. Nixon signed Title IX Educational Amendments of 1972 as a comprehensive federal law prohibiting discrimination on the basis of sex in any federally funded education program or activity. In addition, protecting employees and students from sexual misconduct.

Sexual assault and misconduct investigations not meeting legal standards are increasingly resulting in very costly claims. Ensuring Title IX compliance is the best way to minimize risk.

In a 2011, “Dear Colleague” letter (DCL) was issued by the U.S. Department of Education’s Office for Civil Rights (OCR). According to the letter, investigations must be:

  1. Prompt – The DCL defines the meaning of “prompt” as conducting an investigation within 60 days, acknowledging more complex cases may require more time. 
  1. Thorough – OCR mandates a case must be “thorough” and the investigation must be conducted in good faith. The employer must have legal grounds to believe the employee participated in misconduct before any disciplinary action is taken.
Courts expect a thorough and adequate investigation in all sexual assault and misconduct cases.

Courts expect a thorough and adequate investigation in all sexual assault and misconduct cases.

Courts do not focus on whether the employer made the right conclusion but instead, examine the determining process used to ensure the investigation was adequately thorough. For example, analyzing the type and number of interviews conducted, confidentially of the interviews, were they handwritten or recorded and how. The court also notes if the investigator asked non-leading, open-ended questions; encouraged witnesses to clarify or correct testimony; or challenged information provided by witnesses.

Small mistakes may not damage an investigation; however, a case could be considered inadequate simply on the pretense an individual lacked prior experience investigating sexual harassment cases or failed to adequately explore the allegations.

  1. Impartial – It is necessary to remain impartial. For example, the person who made the complaint should not be a supervisor over the individual investigating the complaint. A qualified investigator should always be used to investigate sexual assault and harassment complaints, one who can remain objective and has no stake in the outcome of the case.

There are two recommended models of investigation to be conducted by a trained investigator understanding of the evidence needed to sustain or disprove allegations.

What Are The Numbers?

The Chronicle of Higher Education (CHE) tracks federal investigations of colleges for potential violations of the gender-equity law Title IX involving alleged sexual violence. According to CHE, as of January 10, 2018, there were 337 sexual violence cases under investigation at 243 postsecondary institutions.

A campus investigation differs from a police investigation; however, both can occur at the same time. It just depends on where the victim reports the assault. A victim may feel more comfortable going to campus police than law enforcement for fear they may be doubted or blamed, especially in cases of rape by an acquaintance. Though advocates fear victims being discouraged from coming forward, in several states, lawmakers are now proposing colleges be required to notify law enforcement.

Pre-Investigation

In this model, the investigator meets individually with both parties and witnesses prior to any hearing and provides the information to a panel or hearing official. The goal is to maximize the information obtained during the interview process by questioning parties and witnesses privately to minimize stress for the participants, while also protecting testimony.

Prior-Hearing Investigative Process

The other common model, the investigation is part of the hearing process where an official panel or hearing official questions witnesses, hears testimony, reviews documents and evidence, and makes a conclusion.

While this model may work well for some institutions, it tends to be viewed as adversarial and may affect the overall reliability of the case.

According to United Education’s EduRisk program, while it is the institution’s responsibility to investigate alleged sexual assaults or harassment, and decide if discipline is warranted, this model can inappropriately burden the parties to present their cases by identifying witnesses and evidence for school officials to consider. In addition, most school officials are not trained investigators or private detectives with experience working with such sensitive circumstances.

Proper Documentation

Writing ImageThe institution has the responsibility to properly document its investigation of any sexual misconduct allegation to provide a reliable record of all evidence the findings are based. This is especially critical when an allegation may appear meritless on the surface.

Though courts do not favor one method of documenting interviews, ideally, in addition to a final report, an investigator should provide a summarization of evidence, assessment of credibility of witnesses interviewed, and contain only factual conclusions.

Policies and Procedures

Given the importance of sexual assault and other misconduct allegations, it is necessary to have the appropriate policy and procedures to demonstrate the institution’s commitment to the safety of its employees and students, help prevent avoidable crises and support an efficient and effective response.

It is vital to understand when an investigation is warranted, and the purpose of the investigations, to include planning and organizing.

Every institution or company should have policies in place specifically addressing suspected misconduct to help respond reasonably with guidance as to how staff should respond and recommended to utilize experts to help identify vulnerabilities that may exist in an institutions current policies and procedure.

What a Federal Investigation Entails

To most onlookers, the federal investigation process of an institution is opaque. The OCR informs a college it is under investigation and informs whether it is based upon a compliance review or complaint. When it is a complaint, typically, the complainant’s information is not made available.

Federal officials require a great deal of information, such as policies, training material, investigative reports, interviews, incident reports, hearing documents. They will visit the campus to meet with both students and employees as well.

Some OCR investigations can conclude quietly, with an “administrative closure,” “early complaint resolution,” or “insufficient evidence.” Other investigations can result is a letter of findings, not seen until the conclusion, along with a “negotiated resolution agreement” that details policies and procedures a college must change or adopt. To comply, these often require implementing or expanding training programs for faculty, students, and staff, along with modifying policy and procedure.

Investigations are getting tougher. The OCR will likely monitor the college’s progress for years to come.

The best way to avoid investigative, policy and procedure pitfalls is to respond appropriately the first time using a professional investigative agency or experienced private investigator.

Fair and Independent Investigations

Lauth Investigations Sexual Harassment Division is headed by founder Thomas Lauth who has extensive experience investigating sexual misconduct.

One thing has become abundantly clear, after watching the numerous news stories covering sexual assault and harassment, is remaining mindful of the sensitivities involved in such an investigation, making it necessary to address each client’s needs. In addition, a rapid response,  both thorough and professional, is necessary so as not to cause more harm.

Sexual assault and other misconduct has serious psychological consequences on the victim. Lauth Investigations professionally conducts sensitive internal investigations related to sexual assault and misconduct with utmost integrity. Our private investigators take great care to develop facts, determine credibility, and reach findings with objectivity and independence, while also exercising discretion and sensitivity.

During an investigation, Lauth Investigations expert private investigators will interview the complainant and witnesses, examine relevant documents, obtain written statements, medical records, email and other communication. At conclusion, a confidential report is delivered to include finding and recommendations that adhere to court and panel oversight.

Title IX investigations differ from a law enforcement investigation, and critical in the initial phase to ensure evidence is preserved, whether it be physical evidence, video surveillance or other important aspects of a proper investigation. Lauth investigators will ensure the investigation is treated with utmost integrity so as not to compromise the investigation.

Our experts can also evaluate and provide recommendations of current policies and procedures to help strengthen the response to sexual assault and misconduct.

 

 

OLYMPUS DIGITAL CAMERAThomas Lauth

Investigations Division

Email: tlauth.investigations@gmail.com

Tel: 317.951.1100

When Technology is Taken Hostage

When Technology is Taken Hostage

We expose more of ourselves on a daily basis than at any other time in history. Most people have some form of social media an enterprising sleuth could build a profile based off of just by pressing the “older posts” button. There’s been a lot of news about wiretaps lately, but something under most people’s radar are the Smart TV’s and toys that have been listening to their owner’s conversations.

While it’s scary enough to consider how many things in your home could be listening in on you this very moment, what’s even more concerning is how quickly you can lose control of these devices and extorted to get them back. And it’s not just individuals having their devices and data taken from them, it’s also hit schools, hospital and private businesses hard over the last year.

One of the most common forms of extortion today is the use of “ransomware” to lock people or companies out of their electronics and data. Ransomware is a term for a particular kind of hacking that’s been on the rise as internet reliance has increased. Victims of ransomware typically receive a message on their device’s display saying something to the effect of “pay us this money and we’ll give you back your data.”

In an interview with CNN, South Carolina public school administrator Charles Huck, highlighted the dilemma presented by ransomware when he said, “You get to the point of making the business decision: Do I make my end-users — in our case teachers and students — wait for weeks and weeks and weeks while we restore servers from backup? Or do we pay the ransom and get the data back online more quickly?”

If the targets of ransomware want their systems or data back then they don’t have much choice, but to pay the fee. The hackers have repeatedly targeted hospitals since their technology working is literally a case of life or death there is significant pressure on the hospitals to simply pay the ransom.

When Hollywood Presbyterian Medical Center had some of it’s communication devices taken over by hackers last year, the criminals demanded $17,000 to be paid in bitcoin. The hackers asked for that amount, because it’s low enough most places will pay under the impression it’s the quickest way to get it all over with.

“The malware locks systems by encrypting files and demanding ransom to obtain the decryption key. The quickest and most efficient way to restore our systems and administrative functions was to pay the ransom and obtain the decryption key,” Chief Executive Allen Stefanek said when the LA Times asked why they paid the hackers. “In the best interest of restoring normal operations, we did this.”

 

One of the scarier things about ransomware is this is only the beginning. The FBI reported ransomware to be a $1 billion industry in 2016. In a follow-up story CNN reported:

At that rate, ransomware is on pace to be a $1 billion a year crime this year. The FBI told CNN that the number “is quite high” because a few people “reported large losses.”

The agency also said that the losses could even be bigger once other related costs from these extortion schemes are factored in. Plus: Some victims may choose to pay and not report the crime.

Paul Roberts, founder and editor of a website called The Security Ledger told CNN, “The ransomware criminals understand this. Their business in some ways is a volume business so they don’t set their ransom so high that you can’t pay it. They set it at a level so they can get their money and move on to the next victim.”

This crime has even made its way into consumer electronics like smart phones and TVs. Last Christmas a photo of an LG TV stricken with ransomware went viral.

The hackers demand far less money to relinquish control of personal devices, but $500, especially if it’s on Christmas Day after you’ve spent money on gifts, is still a lot. In December, Slate reported:

“Ransomware works by taking over a system until a user pays a fee, often in the form of cryptocurrency or digital gift cards. One recent high-profile ransomware attack shut down much of San Francisco’s public transit system while another targeted a Hollywood hospital. More mundane ransomware has been reported on Android devices since at least 2014, and Frantic Locker first began to show up on phones in 2015.

Keep your systems operating systems up to date and don’t download files that aren’t from  trusted site to help avoid ransomware. If you do all these things and still end up under attack, contact your systems administrator or the manufacturer of your device. Take precaution, because ransomware isn’t going away anytime soon.

 

David Schroeder, Blog Writer, Lauth Investigations International

Business Intelligence can protect the success of your company

Business Intelligence can protect the success of your company

Whether you are entering a merger, considering an investment, or assessing a competitor’s advantage, due diligence is a necessary factor to ensure a successful outcome.  Business leaders know the importance of growth but every opportunity presented holds the potential for success or failure.

Business intelligence consists of collecting and organizing large amounts of data that enable businesses to identify opportunities and develop strategies that promote long-term success. Hans Peter Luhn, a researcher for IBM, said in a 1958 IBM Journal article, “Business intelligence is the ability to apprehend the interrelationships of presented facts in such a way as to guide action toward a desired goal.”

Successful business leaders know the importance of information gathering and review before making any business decision. They draw information and knowledge from various professional disciplines including business consulting, law firms, journalists, and of course investigators.

For instance, when considering a merger with another company it is crucial to know as much about the company’s history, business management, ethics, financial solvency, possible undisclosed liabilities, leadership of the company, and their affiliations. All business transactions have potential risks and it important to assess these risks prior to entering any business transaction. The public information gathered can be quite revealing and prevent a decision that could devastate years of hard work, reputation, and even avoid litigation in the aftermath.

Another circumstance that could arise is that your company may want to know the demographics of your competitor’s clients. The information gathered would contain the number of products offered by the company, how many were products were purchased, how many were sold to men or women, the age brackets of those who purchased the products, the average income level, zip code, and level of education. Utilizing a combination of commercial due diligence and intensive analytical due diligence can forecast sales growth; identify a competitor’s operational metrics, procurement, customer management, and even fraud.

While business intelligence can identify external opportunities and risks, internal business intelligence can be equally important. For instance, in the Human Resources Department of a company, the data collected on employee’s absences can be a predictive trend and therefore a strategy developed to combat income loss and retain employees. The same company may want to gauge how their latest marketing campaign is increasing sales in order to produce a trend analysis report and present the information in east to understand graphs and charts in PowerPoint at the next Board Meeting. The advantage of data analysis is endless when assessing performance measures of a business.

 

Professional investigative teams have private investigators that can verify information, collect information about financial transactions, assets, investments, liabilities, and identify existing contracts, business practices, and even political associations. The information is then provided to the client providing a solid base for decision-making.

Business intelligence involves research, measurement, querying, analytics, data mining, performance management, reporting, identifying benchmarks, information sharing, and regulatory compliance. To implement effective business intelligence strategy, it is important to have skilled investigators to help your company obtain the needed information while conducting a legal, ethical, and discreet investigation.

According to Thomas Lauth, owner and lead private investigator at Lauth Investigations International, business intelligence has become a necessary component of business management worldwide. “From a negative media campaign to competing for a contract, knowing who your opposition is and their political and media affiliations, marketing and internet campaigns, and even motives will give you the competitive edge” says Lauth. “The old saying, it is better to be safe than sorry!” rings true.

 

Written By: Kym L. Pasqualini

When Hiring a CEO Goes Wrong

When Hiring a CEO Goes Wrong

Hiring a CEO is a long and arduous process. Companies can’t afford to waste time and money on the wrong candidates. It’s bad enough when someone gets a CEO position and isn’t good at their job. It’s even worse when they have to resign in embarrassment.

More frequently than you might suspect, companies hire someone for a top executive position without doing a thorough background check. Instances like these not only waste company resources, but they hurt the company’s image and make securing top talent in the future harder. Here are a few times a more thorough vetting process could’ve protected a company’s resources and reputation.

 

Monica Crowley

Monica Crowley was a research assistant to Richard Nixon in the 1990s. She received a PhD from Columbia University in 2000 and was a political commentator for The Wall Street Journal, Fox News and MSNBC, among others. She has published multiple books as well.

When Donald Trump won the presidency he initially nominated Crowley to be the Senior Director of Strategic Communications for the National Security Council. Quickly after her nomination reports began circulating that Crowley had plagiarized large portions of the books she had written.

Initially the Tump administration said they stood by Crowley and that the attacks on her were politically motivated. However more and more evidence of Crowley’s plagiarism began to mount.

Crowley was found to have not only plagiarize portions of her books, but also her PhD dissertation for Columbia University. Harper Collins, Crowley’s book publisher, withdrew her books from being sold and Columbia said they were reviewing their records.

Crowley’s plagiarism went from minor footnote to national spectacle overnight. After standing by Crowley during the initial accusations, the Tump administration ended up withdrawing her nomination. This whole scandal could’ve been avoided with basic cross referencing and data mining.

 

Gustavo Martinez

Gustavo Martinez was the CEO of J. Watler Thompson, a major company in the advertising industry. JWT has over 10,00 employees working in more than 200 offices across 90 countries.

Martinez is originally from Argentina and became Global President of JWT in 2014. In January of 2015 Martinez was named CEO. Within a year of his promotion, Martinez was named in a lawsuit alleging discrimination by a female employee.

The lawsuit claimed Martinez had made numerous racist remarks during a company meeting. Martinez is said to have told employees to double check their bags and belongings since the hotel where they were staying  had so many black people. Martinez is also accused of making comments about raping female employees.

One of the more shocking aspects of this case is the brazenness of Martinez. All of these comments were made in front of large groups of people. His comments about black people potentially stealing employees belongings are even on video. In fact, Martinez had been known to discuss his distaste for Jewish people.

Martinez’s willingness to speak this way publicly surely could have been discovered before he was made CEO. Instead J. Walter Thompson is now engaged in a high profile lawsuit and lost their CEO. Extensive background investigations can protect your company from embarrassing headlines and wasting money fighting lawsuits that should never have happened in the first place.

 

Scott Thompson

Scott Thompson is an American businessman with an impressive resume. Thompson had a long career in technology before becoming the CEO of Yahoo in 2012. He had been the Executive Vice President of Technology Solutions for Inovant, Chief Information Officer for Barclays Global Investors, Chief Technology Officer and then President of Paypal.

Thompson’s work history made him appear to be the perfect candidate for almost any job in technology. How could he have gotten so many high level technology jobs without any skeletons being rousted from his closet?

Despite his exceptional work history it turns out that Thompson had been falsifying his resume. After six months as the CEO of Yahoo, Thompson was forced to resign after it was discovered he lied about his college education. Thompson claimed to have received bachelor’s degrees in computer science and accounting from Stonehill College.

When Stonehill College was contacted about potential discrepancies on Thompson’s resume, they would only confirm he had received a degree in accounting. Thompson blamed a headhunting firm for the false information, but the firm strongly denied the allegation. Yahoo has been struggling to find stead leadership ever since.

 

All of these cases share a common theme; they were all 100% avoidable. There is no excuse for hiring a CEO who has to resign in disgrace with a year of employment or even before they begin the job. Private investigation firms like Lauth Investigations International can identity these issues before your company makes a move.

Companies aren’t just wasting time and money on unqualified candidates, but they’re risking their reputations. Appearing dysfunctional is bad for investors and makes it more difficult to secure qualified candidates in the future. Lauth Investigations International has the investigatory skills to protect your business from self-inflicted wounds.

 

David Schroeder, Blog Writer, Lauth Investigations International

How Human Resources Can Better Screen Employees and Prevent Future Theft

Human Resources has a tough job when it comes to screening future employees. They’re betting on someone whom they’ve only met in person maybe three times. Not every candidate can be a winner, but that doesn’t mean you should accept the losers.

Every business takes on some level of risk when they bring on a new-hire, but how serious is employee theft? The 2015 US Retail Fraud Survey says, “Overall the biggest area of store loss remains employee theft with 38% of respondents citing it as the number one area of store loss and, across first, second and third highest causes of loss, scoring 59 points.” Here are some ways Human Resources can better vet employees and prevent future theft.

Ask tough questions throughout the interview process

Interviewing job candidates is the best chance you’ll get to learn who they are before hiring them. Take advantage of these opportunities to ask candidates tough questions about their past. This may seem like an obvious tip, but it’s one many people can find difficult to execute.

People can be surprisingly candid about things they’ve done in the past and may be more open than one would expect. In these moments of truth human resources is given the opportunity to evaluate the honesty of the candidate.

Follow-up with multiple references

There’s a reason every business asks for multiple references when considering candidates for a position. After you’ve interview a candidate face-to-face you’ll have a better idea of who they are and what questions you still have about them. Following up with a candidate’s references can be very illuminating.

Calling just one or two of the references should not be seen as enough. Every candidate should supply at least three references to be considered for employment. These should be professional references, not friends or family. Call at least three references when considering any candidate.

Use a Private Investigations firm to help

Human Resources departments only have so much manpower they can put towards vetting employees. With all of the duties HR handles it increases the chances that someone will slip through the cracks and get hired when they shouldn’t have.

You might not need them for every candidate, but Private Investigation firms can help any business be certain about the people they’re hiring. When businesses are expanding they may need to hire people rapidly. Instead of asking HR to do more with less, contact a private investigations firm and see how they can help shoulder the load.

For Private Investigation Inquiry contact Thomas Lauth, Lauth Investigations 317-951-1100

David Schroeder, Blog Writer, Lauth Investigations International