Without comprehensive background checks on employees, employers don’t know what they don’t know.
What could you be missing as an employer with a business to protect? While it’s true that many employers opt for background checks on employees in their hiring process, not every employer exercises the proper amount of due-diligence in clearing a prospective employee to work. While different job descriptions will demand different levels of due-diligence, and each field will require a different focus within a person’s background, the bottom line is that some employers fail to go the extra mile when searching for the right person for the job.
Background checks for employees are a common-sense investment in the long-term health of your business. Background checks, when conducted thoroughly and properly, can provide invaluable insight into the candidate being considered for employment. Comprehensive background checks for employees reduce turnover, prevent losses, and protects the social ecosystem of the workplace from things like hostile work environments, decreases in productivity, and erosion of profits. When your business model places employees in close contact with customers in a transient capacity—as in employees regularly service different customers every day in close proximity, typically offsite away from official company property—those employers must go the extra mile in securing comprehensive background checks for employees
For a prime example of why companies must invest in comprehensive background checks for employees, look no further than the ride-share company, Uber. By the very nature of its design, ride-sharing is a system that can place both the drivers and their passengers at risk of physical harm. From the beginning of 2018 to the end of 2019, Uber had received more than 6,000 sexual assault complaints against their drivers. That number sheds a powerful light on a disturbing problem within the company’s hiring processes. “At the scale that Uber operates, we’re going to see both the good and the bad that happens in society because we’re operating so many trips every single day,” said Tony West, Uber’s chief legal officer. Because the nature of ride-sharing places customers in such close, private quarters with their drivers, the threshold for what the company considers fit to drive must be higher. Though Uber claims to thoroughly vet or otherwise screen each employee before they are hired, thee has been testimony from former Uber drivers who said that they began driving the same day they applied—not nearly enough time for a thorough background check into the driver’s history. This can leave Uber open to various forms of litigation on behalf of the victims, including fines and settlements that will erode profits.
Now imagine the company in question isn’t Uber, a multi-million-dollar corporation. The financial impact of even one lawsuit on behalf of a victim who was assaulted by an employee can be devastating to a small business. When your business model places employees in close personal quarters with customers, it’s imperative that you keep the safety of your customers and your business protected. Lauth investigators are there for our clients when they need comprehensive intelligence on a candidate’s background. We can identify candidates whose background should disqualify them from hire and prevent your business losses in the process. Through our licensure by the state, Lauth has access to nation-wide verified databases. These databases paired with our brand of due-diligence and integrity ensure that our clients are getting the intelligence they need to protect their business. If you need our background check services for your business, call 317-951-1100 for a free quote or visit us online at our website.
There are many aspects of life that Americans miss from the pre-pandemic times. Activities we took for granted, like eating in a restaurant, watching a live sports event, or even our typical working lives. However, one of the most pervasive aspects of pre-pandemic life that was not missed is mass shooting events, like the tragic events that took place in Virginia Beach in 2019. Gun violence was so high in the United States in 2019, it might be difficult to remember just how high after a year in quarantine.
Recently, America was reminded of the tragic problem of gun violence in America with two active shooter events occuring within six days of each other. First, on March 16th, an active shooter went on a violent spree, shooting and killing eight people across three massage parlors in Atlanta, Georgia. Six of the eight victims were Asian, and the shooter reportedly blamed his actions on a sex addiction. Then, not even a week later, an active shooter event took place at a grocery store in Boulder, Colorado in which ten people were shot and killed, including a Boulder police officer.
According to the Gun Violence Archive, there were more mass shootings than days in 2019. That’s 417 mass shootings in one calendar year. The GVA defines mass shooting as an active shooter event in which “four people are shot, excluding the shooter.” Sites of these mass shootings ranged from the workplace to community festivals. It was a record-breaking year, surpassing the staggering 382 mass shootings that took place in 2016. As attempts to curb gun violence in the U.S. remain ineffective due to congressional stalls and public outcry, employers and employees alike cannot help but wonder if their workplace will be the next target of a mass shooter event.
According to the FBI, the vast majority of active shooter events take place in areas of commerce, meaning buildings that are home to businesses, typically open to pedestrian traffic. The second and third most common areas are education (as in schools), and open space areas such as parks or concert venues. This means that employers and business owners of all kinds may be anxious to find ways to prevent and protect their livelihoods and the lives of their employees from this type of workplace violence.
The approach to preventing active shooter events in the workplace has two prongs. The first step in protecting the workplace or worksite from potential active shooters is risk assessment. Leadership should opt into a full evaluation of their worksite. Security is the first step in preventing active shooters. What are the credentials needed to enter the worksite? How many points of access are there? What are the security measures in place to protect the employees? How many security cameras are there? Not every worksite needs to have a metal detector in order to enter, but part of the evaluation would include an assessment of how likely it is for an active shooter event to take place. At least in the case where an active shooter event is carried out by an employee of the business in question, there are at least one or two warning signs preceding the event. Maybe the shooter in question has had multiple disagreements with coworkers, or has recently been disciplined for some form of misconduct. While it’s difficult to anticipate who may or may not incite violence based on recent events, it may be possible to predict future behavior based on an employee’s past behavior.
The second prong of active shooter prevention is operational oversight, meaning there is due-diligence on the part of leadership to ensure they are hiring the best employees with no history of violence or menacing in any way. Often in cases of mass shooter events in the workplace, there are problems within the corporation with hiring protocol. Perhaps the company doesn’t perform exhaustive background checks on their potential hires, or maybe they have not defined enough disqualifying criteria for a candidate’s hire. While there are many companies that run background checks for corporations, not all have the diverse experience of a private investigator. Through their licensure by the state, private investigators have access to verified, comprehensive databases on par with that of law enforcement. This allows them to look at a candidate’s full criminal history, address history, litigation history, and other important factors to determine what a candidate’s propensity for violence or unpredictable behavior. Long-time private investigators have the professional experience needed to view a subject’s record and perform their own risk assessment on their history. Private investigators can also use their knowledge of the criminal element and their patterns to identify employees who pose a potential risk who are already embedded in the organization.
If you have concern that your workplace may be at risk for an active shooter event, call Lauth Investigations International today for a free quote on our risk assessment services, or our active shooter programs in which we help your organization develop an action plan should an active shooter event take place. Call 317-951-1100 or visit us online at www.lauthinveststg.wpengine.com
Corporate culture is more than protecting your employees from each other and the perils of internal daily operations. Employers must also be willing to protect employees from abusive clients.
When employers think of corporate culture, their grasp of it may only extend to the internal operations of the business. It’s true that the factors that effect corporate culture exist primarily in the workplace itself. Corporate culture in general is the daily manifestation of how operations, policies, and enforcement of those policies effect both personnel, workflow, and the overall success of the company. Succinctly, corporate culture measures how easily employees are able to thrive in a particular work space.
There are plenty of internal issues that could cause corporate culture to decline, including unsafe practices, poorly-enforced policies, and problem employees with a repeated, pervasive pattern of misconduct in their position. One factor that most employers choose to gloss over or ignore completely is the factor of toxic clientele in the business. Many industries operate around the sacred creed of “the customer is always right.” No matter how dissatisfied or irate a customer or client becomes, it is the duty of the employee to rectify the situation in any way possible. Low to mid-level employees are often expected to take the brunt of the customer’s anger and accept responsibility for mistakes that might not be their fault. As long as the customer leaves the business appeased, the ends justify the means. However, this often has a lasting effect on employees that can affect the business in the long term.
Corporate culture moves in a cycle. As leadership with power, employers are control of how that cycle begins and ends. When employers take care of their employees—pay them a fair wage, give them a safe environment to do their jobs, and enforce policy in a way that seeks to improve the culture—employees feel valued and are more inclined to fully engage in their jobs. Full engagement from employees results in higher productivity with a higher quality of work. That benefit is then passed on to the customer or client, resulting in returns for the business. This pleases leadership, incentivizing them to further reward their employees—thus the cycle begins anew. Employers are the members of the corporation with the most power to disrupt this cycle.
In dealing with clients, the professional landscape is seeing a disappointing lack of employers willing to protect employees from abusive clients. After all, they should be courting their business, but there should be a hard line that clients can cross that give leadership the option to “fire” a client. As awareness of policy enforcement and how it effects the workplace continues to develop, more professionals are posting their experiences with toxic clients on social media. Houston Golden, one of the founders of a company known as BAMF, posted about his experience with a toxic client on his LinkedIn profile. “I fired my biggest client for calling my employee ‘retarded.’ She called me at 9:47 PM. “Houston, I don’t know if he’s under-paid, untrained, or just simply retarded. Do you have anyone that can replace him?” I was shocked…” Golden felt the client had crossed a line, and as a result, discontinued doing business with her. This is a measure that saves other employees from being exposed to deplorable behavior, and such action from an employer is a message to other employees that such behavior will not be tolerated, and the happiness of employees is more important than an abusive client.
When employees feel valued by leadership, they commit themselves to their duties in a meaningful way. The ripple effects of a workforce that feels valued will extend to the bottom line. Employees give 110% and the business sees a profitable return on their daily operations. This is what a healthy corporate culture looks like. If your corporation is having a problem with its corporate culture, call Lauth Investigations International today for a free quote on our corporate culture audit services. Call 317-951-1100 or find us online at www.lauthinveststg.wpengine.com.
Are you ready to revamp your corporate culture in 2021?
As the world finally bids goodbye to one of the worst years in history, anxious and eager people everywhere are looking forward to what 2021 might bring. With the COVID-19 vaccine having been approved and administered, the country is finally beginning the slow process of healing from this pandemic, and both businesses and private citizens are making plans to move forward in the future. Part of moving forward is examining and improve the corporate culture of the workplace As employers gear up for another fiscal year under the restrictions of a global pandemic, many are seeking to transform their corporate culture to springboard operations once everything returns to business as usual.
That’s a tricky phrase, “business as usual.” Every business encounters corporate crises from time to time, like employee theft or other forms of internal corruption, but when the business has a pervasive repeating pattern of disruption to daily operations, there could a glaring problem with the corporate culture. Corporate culture is a reflection of how operations, relationships between employees, and enforcement by leadership interact to make up an employee’s experience in working with the company. Corporate culture in 2021 will be punctuated by restructuring, employee turnover, and policy reform in order to address systemic issues.
Corporate culture audits in 2021 are not only going to be a new trend, but they will be a necessity to retain employees and control costs. Undergoing corporate culture audits is the first real step in addressing pervasive issues within the workplace. Think of it as an annual physical or checkup with a physician for your business. When you go to the doctor, you undergo an examination, and the specialists run tests in order to determine how healthy you are—a corporate culture audit is no different. A corporate culture auditor comes in and evaluates the level of functionality within your corporation so you can start implementing strategies to improve and grow your business. A corporate culture audit is a type of internal investigation in which the source of pervasive issues are vetted and corrected by an internal investigator.
When there are pervasive issues in your corporation or organization, internal investigations are a necessary evil to get to the root of the problem. In recent years, the public’s interest in internal investigations continues to grow as individuals seek to break the culture of silence that surrounds many industries. This is in the interest of ultimately changing the professional climate that allows abuses and misconduct to occur within the organization. Cultural waves of awareness and learning—like those that occurred during the #MeToo movement, and the genesis of the Black Lives Matter movement—bring more attention to some of corporate America’s most pervasive issues, including sexual harassment, racism, and discrimination. Now leadership is seeking the advice of consultants and risk management experts in order to erode bigoted phenomena from their workplace. A private investigator may be the answer.
Internal investigations are necessary, but they don’t necessarily have to be internal. Private investigators are completely independent of the corporations that retain them. Though they are paid for their services, it is not in the bet interest of a private investigator to be loyal to anything less than the truth. Complete transparency and integrity are the cornerstone of their business. Therefore, a private investigator is a perfect individual to document internal issues for an organization, because they are inherently without bias and are able to maintain complete objectivity. With Lauth’s corporate investigators on your side, you’ll receive the unvarnished reality regarding the internal problems in your corporation or organization.
If you need help changing your corporate culture in 2021, contact Lauth Investigations International today for a free quote on how we can help you get to the bottom of your corporate culture issues. Call 317-951-1100 or visit us online at www.lauthinveststg.wpengine.com
While other countries throughout the globe are starting to make a full recovery from COVID-19, the United States still struggles to keep infection numbers down. As the states continue to open up, new cases are still reported every day, due in part to the spread of the coronavirus in the workplace, many employees are wary of their employer’s level of COVID-19 compliance. Many Americans are facing a difficult decision between their livelihood and their health. In turn, employers across the country are now facing sanctions, fines, and bad press for failing to protect both their employees and their customers.
The government-issued ordinances regarding business operation and social distancing changes depending on where you live—and so does the penalty for noncompliance. In Indianapolis, multiple businesses have been issued fines for not enforcing social distancing rules or enforcing the mandated face mask policy. In addition to fines, these noncompliant businesses are also facing backlash from their employees who are feeling undervalued and find themselves in a dangerous work environment.
Businesses who are noncompliant with COVID-19 restrictions are not only opening themselves up to penalty on behalf of the counties where they are located but they are also opening themselves up to subsequent litigation from their employees. Whether that litigation ultimately survives the burden of a civil court remains a moot point, as the initial stages of a lawsuit can still be costly to a small business. Therefore, business owners must go the extra mile not only to comply with the restrictions, but also to make their employees feel valued in a high-stress situation.
It’s typical for a business to contract risk assessment firms to determine their level of preparedness for a terroristic event such as a mass shooter, or to determine their vulnerability to external theft. These assessments are an investment in the future of the business—a preventative measure that will protect the business from incurring losses. However, investing in COVID-19 compliance is also a way to protect a business from fines, litigation, and fallout.
With the knowledge that they are being screened for COVID-19 compliance, businesses might appear to be in accordance with the ordinances. However, any private investigator will tell you that the best way to evaluate human behavior is when they do not believe they are being watched. In order for business owners to get a comprehensive picture of how their enterprise is being managed and conducted, they should contract a private investigator to perform due diligence.
Private investigators are ideal professionals to perform a COVID-19 compliance investigation and other operations that fall under the umbrella of risk assessment. Private investigators are professionally trained to blend into the background and become part of the fabric of the environment. From under the radar, they can openly document COVID-19 restriction violations for employers and former employees alike who believe their business or employer is/was noncompliant. Private investigators use the best available surveillance technology to document these violations for their final summary and can provide the client with expert recommendations on how to right the ship.
Private investigators can go the extra mile in performing these assessments by interviewing current employees, covertly or otherwise. COVID-19 noncompliance on behalf of an employer can be easily perceived as in indifference to health and wellness of their employees. Studies have shown that when employees do not feel valued by their employers, their level of engagement in their position goes down, and consequently, so does their productivity. Not only that, but employees who feel undervalued or ignored by their employers are more likely to steal from their employers, both by virtue of property and company time. As the culture of the workplace declines, so the business owner can expect to see a decline in weekly output and profit.
COVID-19 noncompliance can damage a business’s workplace culture for years to come If drastic changes are not made. Call Lauth Investigations International today for a free quote on our COVID-19 compliance operations. Our team is comprised of former military and law enforcement personnel who have diverse experience in intelligence operations of all types. Call 317-951-1100 today or visit us online at lauthinveststg.wpengine.com
