Corporate Culture Audits: Why Hire a Private Investigator?

Corporate Culture Audits: Why Hire a Private Investigator?

by | Nov 20, 2019 | Corporate Culture, Corporate Culture Audit Evergreen, Evergreen

Private investigators can be the best candidates to perform corporate culture audits

When corporations make the investment to evaluate their corporate culture, it’s important that they choose a vendor who offers a comprehensive audit program. With the rise of the #MeToo movement, the Equal Opportunity Commission (EEOC) saw an overall increase of 13.6% of sexual harassment filings in 2018. That’s not counting other filings for discrimination based on age, race, and sexual orientation. This has placed corporations on high alert as the nation’s capitalist climate gears up for change in their workplaces. This means that when leadership opts for a corporate culture audit, it’s important that their money is well-spent, and one of the best moves to make is hiring private investigators to handle the audit.

Many corporate culture audits are performed by independent risk assessment firms, which is to be expected. Risk assessment firms specialize in identifying the weak points in a business from their workforce background to their brick and mortar security. However, if leadership is going to invest in improving their corporate culture, it’s important that they pick a program that offers comprehensive services. While risk assessment firms might employ highly capable auditors capable of identifying security oversight or performing background checks, every business is different, and it’s important that the program selected fit every business true-to-form. That’s where a private investigator can be an invaluable asset.

Private investigators as a profession have a lurid reputation for following philandering spouses and people suspected of worker’s compensation fraud. The same tool chest that allows them to perform those services is the same one that makes them ideal candidates to perform corporate culture audits. Private investigators have an eye for detail, diligent drive, and a meticulous ability to evaluate and make recommendations based on what they’ve observed. These are the types of professionals you want when it comes to assessing the culture of your business or organization.

Independent risk assessment firms are just as excellent in identifying the risk factors that put a business or organization at risk, such as vulnerabilities in their securities, faulty hiring processes, and at-risk employees based on their history—but what about the human element within a corporate culture audit? Corporate culture audits are so much more than comparing documents and surveying brick-and-mortar locations. It’s also about understanding how current employees function in a workplace ecosystem. Private investigators, with a wealth of experience in evaluating human behavior and emotions, can be the boots-on-the-ground investigators who can speak with current employees and collect data on their impressions of the current work environment and how the culture can be improved. Some of the questions private investigators may address include, but are not limited to:

  • Is everyone in the company invested in the same things?
  • What are the valued differences between your corporation and the competition?
  • What are the key measures of success within your company?
  • What is the functionality of the leadership in place versus the leadership required for success?
  • What are the environmental factors that are contributing to the decline in culture?
  • What is the history of your company’s culture from its foundation?
  • What are the subcultures that have formed in your organization and what is their role within the company?

By answering these questions and calculating the human responses, private investigators can provide executive leadership with recommendations based on more than what exists on paper; for example, the last item on that list regarding the identification of subcultures. Private investigators do not only look at the behavior of individual employees, but also how those employees relate to each other. In workspaces where there are employees of 10 or more, it is hyper-common for subcultures (or groups) to form. This happens when individual employees gravitate towards one another as a result of their shared interests, goals, or gripes. Their comradery can either contribute to the cycle of corporate culture, or undermine it. When a subculture forms because the employees all have similar degrees of dissatisfaction with their job (regardless of the reason), their validation of one another in solidarity can be a cancer within the organization. This is why it’s imperative to hire corporate culture auditors who have a high level of understanding of human behavior—they can provide a comprehensive picture of how their current employees are contributing to the cycle of corporate culture.

While private investigators may not be able to dismantle subcultures, they can change the conversation within those subcultures. Groups of employees who bond over poor treatment from a supervisor or frustration with current internal processes will have to find other things to talk about once these issues are addressed and remedied appropriately. This is one of the ways that we improve the cycle of corporate culture. When employees see pervasive issues being addressed by leadership, they are inherently more engaged in the process, which can increase the quality of communication, the level of productivity, and the overall health of the workplace. Private investigators are some of the best professionals to perform these audits ultimately because they have a grasp of human behavior that allows them to accurately pinpoint the issues and make recommendations to leadership.

Sexual Harassment & Corporate Culture Audits

Sexual Harassment & Corporate Culture Audits

by | Nov 14, 2019 | Private Investigations News

Sexual harassment in the workplace can create a hostile environment for employees and decrease workfroce morale.

The #MeToo movement has fundamentally changed the conversation around reporting and documenting allegations of sexual harassment in the workplace. Victims of this harassment have previously been restricted by a pervasive culture of silence and shame within the workplace—a culture where reporters are vilified and characterized as dishonest people with an axe to grind. Now, with many victims of sexual harassment publicizing their experiences in the workplace, more and more people are feeling empowered to seek justice for their treatment.

The Equal Opportunity Commission (EEOC) reported in their annual fiscal report that sexual harassment filings had an overall increase of 13.6% from 2018. The EEOC also denoted that they secured nearly $70 million for the victims of sexual harassment through enforcement on behalf of administration. These are just a few ways that the EEOC is attempting to make themselves the new champions of workplace harassment reporting in effort to improve the culture around reporting and enforcement. The EEOC seeks to empower employers to create a corporate culture within their organization that does not demonize reporting and encourages thorough investigations of all claims. By fostering this open and transparent workplace culture, employers create spaces for their employees that are safe, respectful, and thriving environment.

For a myriad of reasons, employers may have difficulty in performing due-diligence on sexual harassment claims. Whether the employer does not find the complaint credible, or as a result of oversight, when no investigation is conducted into the complaint, the organization opens itself up to subsequent litigation and a public relations nightmare. However, there are affirmative defenses for employers who can document their attempts to create a safe environment for their employees. One of the ways employers can document this is by submitting their organization to a corporate culture audit.

A corporate culture audit is one of the best investments that an employer can make in 2019. These audits are typically conducted by independent risk assessment firms and in some cases, even private investigators. In essence, a corporate culture audit is basically a check-up for a business or organization—not unlike taking your car in for scheduled maintenance. An auditor will enter the work environment and conduct a series of assessments based on a previously-set agenda. The goal of the auditor is to review internal processes and the physical location (if applicable) and identify issues that could have negative consequences for the corporation or organization, such as faulty investigation procedures for internal complaints.

Not only can these audits protect businesses and organizations in the aftermath of a sexual harassment claim, but corporate culture audits can also improve your business from within. What we know about the cycle of corporate culture indicates that when employees feel valued, they are more engaged and more productive as a result. The audit also evaluates the organization’s internal operations for efficacy and efficiency. By identifying flaws within internal operations, corporations can modify those procedures to increase productivity. Corporate culture audits are an invaluable opportunity for organizations to bolster their business and improve the overall health of the workplace.

If you want to give your business a tune-up, call Lauth Investigations International today for a free quote on our corporate culture program. We are an independent private investigation firm specializing in corporate investigations and crimes against persons. We have an A+ rating with the Better Business Bureau and scores of 5-star ratings on Google. Call today and learn how we can improve your business from within.