Cyber Shopping Fraud

Cyber Shopping Fraud

Online Fraud

CYBER-SHOPPING FRAUD

‘Tis the season for the hustle and bustle of Christmas shopping. While the stores are packed with consumers, cyber-shopping is at an all time high. Shopping in public can have potential to be dangerous with getting your wallet stolen or being robbed when putting the bags in your car.  Cyber-shopping has a different kind of danger to be aware of. Be aware and prepared when shopping online.

Cyber-Shopping Frauds

We are all excited to get the “great deal” when shopping either in the stores or online. Sometimes, though, we need to sit back and determine when a deal is just too good to be true. There are so many sites set up to fraud consumers, I could not list all of them, so I am just going to list some ways these sites go about their scam:

  1. Copy Sites – Large company websites such as Wal-Mart, Amazon, E-Bay, are easily recognized; however, some of the smaller websites, such as Pandora Jewelry, are not as easy to determine if a site is the correct location for the National company. Websites are set up to resemble these less known company websites, selling similar looking items for cheaper prices. When you order from these sites thinking you are getting the real thing, you are sent a cheap knock off that is not worth the money you spent.

How to avoid it? Ensure you are shopping on the correct retailer sight. If the website is something other than “.com”, chances are it is a fake. Do your research and pay attention to the website. If the website is a “knock off”, you will see the difference. httpDid you know the “s” in “https” stands for secure? If there is no “s”, move on.

 

  1. 2. Take the Money and Run – Websites are set up with “authentic” or “custom made” merchandise. monopoly guyWhen you order from these sites, you provide your credit card information to pay for the item and the item never comes. Now the individuals took your money, you have nothing to show for it and they have your credit card information.

 

How to avoid it? Do your homework. Research the company, call the company to speak with an employee, read the customer reviews. Do not give your credit card out without being 100% certain the company is legitimate. If they are legitimate, they will do whatever it takes to make you feel comfortable doing business with them.

  1. Auction Sites – E-Bay is probably the biggest Auction Site on the web. It is also the most problematic Auction Site. When purchasing an item through an auction, there are several scams that may occur:

 Ebay Scam

  1. The seller posts a picture of an expensive item, the bidding war begins, the auction ends, money is sent and the seller posts a picture of the purchased item stating “technically” that is all they listed for sale was the picture, not the actual item.
  2. The buyer purchases an item either by auction or the buy now tab and the seller requests the buyer to pay outside of E-Bay for various reasons. The buyer pays and goes to pick up the item or waits for receipt of the item. When contacting the seller due to never receiving the item, the seller states the item was never listed on E-Bay and it is not for sale.
  3. The auction or sale is complete. The item is received by the buyer and it is damaged or not the correct item. The seller is unresponsive to contact attempts.

How to avoid it? Always make the sure the seller is active on the site. Look for reviews. If they have no reviews, they may be new to the site and started just to pull these scams. Never pay outside of auction site. Ask questions about the item. Get the seller to provide intricate details including extra pictures. Read the description of the item carefully to see if there are any keywords that stick out making the listing unauthentic.

  1. Facebook Sellers – If a seller posts an item to your newsfeed through Facebook, you have to click on the link and you are re-routed to a different page. facebook dislikeAt that point, you are no longer secure. Once you enter their site, all your personal information is provided to them. Should you buy an item, they then have all your credit card information as well. It is so easy to be scrolling through Facebook, see a cute item for sale, hit the link, and within seconds you have purchased the item.

How to avoid it? Stop and think about what you are purchasing. Do not leave Facebook. Do not click on that link. Check out the website on your own. Do your homework. Ensure they have a safety symbol on their website.

Cyber-Shopping is so easy and convenient, we often lose ourselves to the fast paced life that we go for convenience over common sense. Before shopping online, do your research. Are you at a safe, secure website? Does the website look authentic? Check out the reviews of the seller, whether it’s an individual or a company. Ensure the url states “https” as this indicates a secure site. Trust your gut. I cannot express this enough. We know when something doesn’t look right, if we take the time to pay attention. Finally, if the deal seems too good to be true, it is so walk away!

“Trust your gut. It knows what your head hasn’t figured out yet.”

Online Dating Investigations – Part One

Online Dating Investigations – Part One

From the Desk of Kristen Justis, Director of Marketing and Client Relations

DANGERS OF ONLINE DATING FOR ALL GENERATIONS

PART ONE – THE WIDOW

Online Dating Danger

A sixty-year old widow, a fifty-five year old divorcee, a professional woman in her mid-thirties or a twenty-three year old Army soldier, these are just some of the individuals Lauth Investigation International, Inc., a private investigation firm, have helped while being scammed through online dating. Scammers do not discriminate, they throw out a line and see who bites. Hence the name Catfish Scams. Over the next few articles, I will discuss each of these Catfish scams.

catfish definition

The Sixty Year Old Widow

A wonderful forty-year marriage, three children, a mortgage paid off and ready for retirement, then the life altering death of Jane’s husband occurs. Jane deals with the loneliness and grief of losing her life partner. A year later, she decides to join an online dating site to find a companion to spend time and share her life. She is matched with several gentlemen; however, one pursues her in the charming, exciting way she was hoping for.

Jane and the new guy, Joe, begin talking via e-mail. He tells her all about his life and the exciting traveling he has done. They have so much in common, she can’t believe how much she enjoys communicating with him. The communication then moves to phone calls and text messaging. They laugh, he compliments her, they have late night talks. The excitement of this new relationship begins to mount.

Two weeks into the relationship, Joe tells Jane he received a contract for work and he will be leaving in a couple of days to Malaysia. He is unsure how long he will be there. Jane requests to meet him in person prior to him leaving. Joe states he has too much to do before he leaves so he is unable to meet her. This makes sense to Jane, so she doesn’t push the issue.

After months of talking every day, Joe tells Jane he owes money to a hospital for some medical expenses and he cannot get to his money because he must be present at his bank to withdrawal money. Of course, his bank is in the United States. He even showed her a screenshot of his bank account with $2.8 Million. The hospital is holding his passport so he is unable to come home to her. He suggests she sends him the money to cover the debt so he can come home. Jane sends him the money.

Next, Joe asks for more money because now he owes money to his attorney in Malaysia. The attorney is now holding his passport until the debt is paid. Jane has to refinance her paid off house to pull money out, but she does it so Joe can come home to her.

Once the attorney is paid off, Joe needs further money as he now owes money to his landlord, who again is holding his passport as collateral. Jane, once again, sends him the money. Now, Joe claims he cannot come home because his visa has since expired and he has to pay fines before he is allowed to leave Malaysia.

A year and $100,000 sent, Jane begins to question Joe about his history. He explains there is lot he can’t share over the phone or text messaging and he will tell her everything when he returns to the States. She questions his accent because he is supposed to be American. He explains this away stating his father was in the military and he lived overseas in different countries throughout his childhood; therefore, he has a mix of accents. Jane asked him on numerous occasions to send her pictures of him. He claims he does not have a phone that takes pictures.

Finger-print-investigation-4Once Jane looked past her emotions, she hired Lauth Investigations International, Inc. to investigate Joe. Private Investigators found no one exists under the name, birth date and addresses Joe provided to Jane. The bank account he provided was on a fake site. After much investigations, Lauth Investigations was able to link Joe to a scam stemming from Nigeria.

The catfishing scam out of Nigeria is a well-organized group of criminals, men and women, who troll online dating sites in the United States. They are trained to know the region around their victim to convince them they are from the area. The have training on how to connect with the victim and make them fall in love. Once they know the victim is hooked, they pull the line to get them to send money. The requests begin as a small amount and continues to grow over time with more requests for money.

The Nigerian criminal organization operates out of several different internet cafes, use a multitude of computers and phones, maintain various false identities and fake photos, and have fake websites. They utilize all the fraudulent documentation to scam individuals out of millions of dollars a year. Therefore, once the scam is discovered, the money is gone and unrecoverable.

nomoney

Watch out for your loved ones and yourself for any suspicious relationships formed through an online dating service. Unless you meet the person face to face, do not fall prey to the eloquent words they are able to write or say over the phone. Never send money to someone you do not know personally. If you have any questions about someone you have met, spend your money hiring a private investigator. It’s better to be safe than sorry and broke.

 

5 Common Ways Employees Commit Fraud

Small business owners have so many things to consider at any given time. As a small business ourselves, we understand this. Day to day concerns regarding employees, inventory, pricing, and customer satisfaction take a significant amount of time and effort, leaving little room to worry about potential crises that could eventually happen like employee theft. We do not like to imagine the worst, and often try to live our day to day lives assuming the best. Unfortunately, this lack of focus on security makes small business owners especially vulnerable to employee theft.

 

Employee theft is the cause of failure for 30% of failed small businesses, and the median amount lost is $147,000.00 This is why it is so important to learn the signs of employee theft so that you can detect it early on. This blog article explains five common ways that employees commit fraud so that you can be on the lookout and catch problems before it is too late.

 

  1. Billing fraud- In this case of fraud, an employee would send out invoices to customers for products and services that were not actually rendered. This sort of fraud is common in the healthcare industry as well as for online subscriptions like web domain renewal invoices. Make sure that you have an extra set of eyes overlooking all invoices: not just the ones that come to your company, but the ones that are sent out. If you are a small business, you may have an employee that is sending out extra invoices to your clients and collecting the extra cash without you even realizing it.
  2. Kickback arrangements– Kickback arrangements are a type of fraud where an employee makes a deal with a certain supplier or partner to participate in a corrupt act such as inflating an invoice for products, and then gets a “kickback” payment as a reward for colluding with them. A recent example of this is the nearly 1 million dollar kickback scheme involving the Detroit Public Schools, where a school supply vendor provided kickbacks to more than 12 school employees in the Detroit Public School district in exchange for fraudulent invoices. Kickback arrangements are dangerous and highly illegal, but they can go on for years without being perceived. Again, make sure you look over all of the invoices coming in and out of your office to make sure that there are no extra or non-existent payments.
  3. Check tampering– Check tampering is usually a case of an employee stealing company checks and writing them out to him or herself, but it can also be a case of an employee intercepting outgoing checks and cashing them in their own account. The majority of check tampering happens in small businesses and employees who are guilty of check tampering most frequently come from the accounting department. Make sure that you physically keep your checks secure, but also double check your bank statements for all cashed checks to make sure they are valid and that you wrote them yourself.
  4. Skimming– Skimming is basically any example of where the full sum of a profit is not reported and some of the money is directly pocketed by an employee. Usually, employees practice this type of fraud by “skimming” relatively small amounts of money off of multiple purchases over time. Skimming can come from any area of your company: it could be employees who sell products that give things away for free to friends (or pocket them for themselves) or, on a larger scale, it could be accountants who record sums a little bit under the actual amount. Catching skimming can be hard. One of the best things to do is choose random transactions and double check them with your bank statement, and let your employees know that you are on the lookout for skimming. Knowing that they have a manager who is watching out for these kinds of tricks can help keep people in line.
  5. Expense reimbursement fraud– In expense reimbursement fraud, employees somehow tamper with their business expenses in an attempt to get reimbursed for personal expenses and purchases. This could be anything from a tank of gas to an expensive flight. Expense reimbursement fraud can happen at any level of your business, but it is usually upper-level employees (who often travel or host clients as a part of their position) who commit expense reimbursement fraud. To prevent expense reimbursement fraud, it is important to review all expense reports carefully and insist that your employees provide documentation (and explanations) for each expense.

 

If you notice any suspicious activity that leads you to believe an employee is committing any of the above forms of fraud, don’t panic. There are steps you can take to handle situations of employee theft correctly and calmly. Check out our blog, How to Suspect if Someone is Lying to You for tips on how to handle a suspicious employee.

6 Professions That Use Private Investigators

6 Professions That Use Private Investigators

Oftentimes Private Investigators are thought of as serving mainly the private sector. They are who you would call when you have a missing persons case, a case of infidelity or a private issue that you need resolved. In reality, this is a misconception based on common stereotypes. Private Investigators frequently serve the professional sector, and there are many careers where you may find yourself one day needing the help of a private eye. In this blog post we outline the 7 main professions that use Private Investigators, and what they typically rely on them for.

 

  1. Doctor’s office- Doctor’s offices and hospitals rely on private investigators to research cases of potential abuse for their patients, background checks for employees and most importantly, malpractice lawsuits against the doctors, nurses, or technical professionals on their team. Private investigators often also research malpractice cases for patients who were the victim of malpractice.  This can go both ways; however, oftentimes it is the doctor’s office that relies on the private investigation firm to help protect them from unfair accusations.
  2. Attorneys- Attorneys often use private investigators to help them build a case against opposing counsel. Private investigators help them to collect evidence, conduct background checks on the opposing counsel, check their facts, disprove allegations they may be making against a client and generally dig up information surrounding the case. Private investigators also help clients and attorneys understand the laws surrounding common issues arising in court, such as a spouse’s right to surveillance family computers or a business owners right to spy on its employees. As lawyers commonly need to have a comprehensive idea of legal restrictions, and often are caught in cases of mistrust, betrayal, and suspicion; they are one of the private investigation industry’s most common clients.
  3. Business owners- Business owners need to hire private investigators for various activities, which also makes them one of the private investigation industry’s most popular clients. As expected, P.I.’s often are hired simply to conduct background checks on employees, but more importantly, they are known to investigate suspicious activity in the workplace and investigate possible identity theft, monetary theft or fraud within the company or between competing companies. Private investigators can also help to regulate accounting irregularities or help handle publicity concerns for businesses. No matter the issue, business owners can rely on private investigators for confidential, fast investigations into sensitive issues.6
  4. Human Resources Departments- Human resource representatives are another common client of private investigators because of their concern for employees. HR reps mainly use private investigators for background checks, but they also commonly use them for investigation into employee misconduct, such as fraud, employee theft and sexual harassment. Private investigators also commonly help human resource representatives look into fraudulent insurance claim investigations, mainly when employees abuse the disability insurance offered by the company. There are multiple issues where HR departments hire private investigators to look into their employees and regulate disputes, often in the attempt to avoid legal action.
  5. Accountants- Accountants are focused on tracking numbers and answering financial questions, which is why their line of work often intersects with private investigators. Accountants have been known to use private investigators to help investigate bookkeeping issues like missing funds, fudged numbers or fraudulent checks.
  6. IRS representatives- The IRS also sometimes needs to enlist the help of private investigators when researching tax fraud. Tax fraud can be a complex and complicated web that is difficult to untangle without the technology and knowledge that a industry specific private investigator can offer.

These professions comprise the issues of the majority of private investigation work. If you are someone in one of these positions and dealing with an issue listed above, don’t hesitate to get in touch with us here.

How to Prevent Employee Theft at Car Dealerships

How to Prevent Employee Theft at Car Dealerships

Neighborhood car dealerships are often a victim of theft in many formats. For Lauth Investigations investigators there appears to be an uptick in handling these cases. Employee theft is common in general, with 50 billion dollars lost annually to employee theft in the U.S., but it is especially common with auto dealers due to the access employees have to vehicles and the high value of the product.

Employee theft is something dealers need to be constantly vigilant about. With merchandise going on and off site on a regular basis and with keys switching hands frequently, actual physical theft of a vehicle is common. If it’s not an issue of physically stealing the car, it’s a question of an employee tampering with invoices and checks. Whatever the strategy, car dealerships are losing big time to employee theft, which is a compounding problem since outside theft is already such a big issue for dealerships in the first place.

This week’s blog offers tips for dealers looking to prevent inside theft from their dealerships, with tips on how to handle it if you suspect something.

You need to have a good security system- This is a non-negotiable. Video surveillance at your dealership should be one of your top investments. There are a lot of good options out there including high quality video that focuses on internal processes and is meant to be used in the case of an investigation. Basically, you want a security system that is going to not just scare your employees into behaving, but that is also advanced and clear enough video to act as official evidence if you need it. Security goes beyond video as well. Whether you decide to invest in physical guards, or rely on keeping your facilities locked and changing codes frequently, make sure your security is as personalized as it gets. If you have guards, make sure they know all of your employees by name. If you have smart technology locks, make sure they have voice recognition or thumbprint recognition so that your employees are always identified. Of course money is an issue when investing in security and these options are not always possible, so we suggest at the very least making security a part of the company culture and conversation so that your employees know that they are being watched.

Nobody should have too much control- One of the most common ways that employee theft occurs is that somebody you trust is given too much freedom and control. We see this over and over again, and it feels like the same situation every time. Just because someone has been working for you for years does not mean that they are incapable of betraying your trust, on the contrary, these are the most common cases of employee theft because the employee feels comfortable enough in the environment to begin stealing. Everyone should have some form of check and everyone who handles money should have their books randomly reviewed at different points in the year. Many cases of insider theft are discovered once an employee goes on vacation and a new employee discovers a discrepancy that leads to an investigation.

Take discrepancies seriously- When anything in your bookkeeping doesn’t match up, it needs to be investigated immediately. If you have the least bit of suspicion that something might be going on, invest the time and energy into getting to the bottom of it. We see too many cases where proof of theft appeared early on but it was written off as mistakes in bookkeeping. Hiring a private investigator to research such discrepancies will set you back a couple of thousand. Being victim to employee fraud for a few months can cost you tens or hundreds of thousands. Don’t feel paranoid or ridiculous by choosing to play it safe.

Change patterns frequently- The key to avoiding theft, whether it’s inside or outside, is never letting anyone get to comfortable with the way things work. Make sure that the procedure for locking up, exchanging keys, and moving cars stays air tight, but also changes every few months. This will keep both employees, and outside observers, unable to take months strategizing how to steal from you.

Conduct thorough background checks- This seems like a no-brainer, but a surprising amount of dealerships do not conduct thorough background checks of potential employees. Just because someone makes a good impression or is a friend of a friend does not mean you don’t need to check into their past before you hire them. Many cases of employee fraud could be prevented by simply being thorough ahead of time.

Now if you are reading this and thinking, “All of this checking and suspicion is horrible for office morale,” you’re not alone. Many business managers need to learn to weigh protecting themselves from theft with creating an environment of culture and trust at the workplace. If you think that it is bad for company morale to have your employee’s feel like they are always being checked on, then frame the checks as a way to protect against accounting mistakes, instead of making references to theft. Also, be as transparent as possible with all other aspects of employee life such as salary, promotions, and rewarding hard work.

No employee can fault you for wanting to protect against theft as long as they are being treated with respect. Implementing these habits into your management will lead to a healthier and more efficient environment for both yourself and your employees.