How to Protect Your Employees From Mass Shooter Events

How to Protect Your Employees From Mass Shooter Events

by | Mar 23, 2021 | Corporate Investigations

mass shooting

There are many aspects of life that Americans miss from the pre-pandemic times. Activities we took for granted, like eating in a restaurant, watching a live sports event, or even our typical working lives. However, one of the most pervasive aspects of pre-pandemic life that was not missed is mass shooting events, like the tragic events that took place in Virginia Beach in 2019. Gun violence was so high in the United States in 2019, it might be difficult to remember just how high after a year in quarantine.

Recently, America was reminded of the tragic problem of gun violence in America with two active shooter events occuring within six days of each other. First, on March 16th, an active shooter went on a violent spree, shooting and killing eight people across three massage parlors in Atlanta, Georgia. Six of the eight victims were Asian, and the shooter reportedly blamed his actions on a sex addiction. Then, not even a week later, an active shooter event took place at a grocery store in Boulder, Colorado in which ten people were shot and killed, including a Boulder police officer.

According to the Gun Violence Archive, there were more mass shootings than days in 2019. That’s 417 mass shootings in one calendar year. The GVA defines mass shooting as an active shooter event in which “four people are shot, excluding the shooter.” Sites of these mass shootings ranged from the workplace to community festivals. It was a record-breaking year, surpassing the staggering 382 mass shootings that took place in 2016. As attempts to curb gun violence in the U.S. remain ineffective due to congressional stalls and public outcry, employers and employees alike cannot help but wonder if their workplace will be the next target of a mass shooter event.

According to the FBI, the vast majority of active shooter events take place in areas of commerce, meaning buildings that are home to businesses, typically open to pedestrian traffic. The second and third most common areas are education (as in schools), and open space areas such as parks or concert venues. This means that employers and business owners of all kinds may be anxious to find ways to prevent and protect their livelihoods and the lives of their employees from this type of workplace violence.

The approach to preventing active shooter events in the workplace has two prongs. The first step in protecting the workplace or worksite from potential active shooters is risk assessment. Leadership should opt into a full evaluation of their worksite. Security is the first step in preventing active shooters. What are the credentials needed to enter the worksite? How many points of access are there? What are the security measures in place to protect the employees? How many security cameras are there? Not every worksite needs to have a metal detector in order to enter, but part of the evaluation would include an assessment of how likely it is for an active shooter event to take place. At least in the case where an active shooter event is carried out by an employee of the business in question, there are at least one or two warning signs preceding the event. Maybe the shooter in question has had multiple disagreements with coworkers, or has recently been disciplined for some form of misconduct. While it’s difficult to anticipate who may or may not incite violence based on recent events, it may be possible to predict future behavior based on an employee’s past behavior.

The second prong of active shooter prevention is operational oversight, meaning there is due-diligence on the part of leadership to ensure they are hiring the best employees with no history of violence or menacing in any way. Often in cases of mass shooter events in the workplace, there are problems within the corporation with hiring protocol. Perhaps the company doesn’t perform exhaustive background checks on their potential hires, or maybe they have not defined enough disqualifying criteria for a candidate’s hire. While there are many companies that run background checks for corporations, not all have the diverse experience of a private investigator. Through their licensure by the state, private investigators have access to verified, comprehensive databases on par with that of law enforcement. This allows them to look at a candidate’s full criminal history, address history, litigation history, and other important factors to determine what a candidate’s propensity for violence or unpredictable behavior. Long-time private investigators have the professional experience needed to view a subject’s record and perform their own risk assessment on their history. Private investigators can also use their knowledge of the criminal element and their patterns to identify employees who pose a potential risk who are already embedded in the organization.

If you have concern that your workplace may be at risk for an active shooter event, call Lauth Investigations International today for a free quote on our risk assessment services, or our active shooter programs in which we help your organization develop an action plan should an active shooter event take place. Call 317-951-1100 or visit us online at www.lauthinveststg.wpengine.com

Corporate Crisis: Contextual Crises within Major Retailers

Corporate Crisis: Contextual Crises within Major Retailers

by | Sep 16, 2019 | Corporate Culture, Corporate Investigations

With retailers like Walmart, Kroger, and Amazon at the forefront of consumer watchdogs, the conversation around corporate culture and how it affects business continues to become inwardly focused. The nature of capitalism and supply-and-demand business models sometimes stand in the way of true reform when it comes to some of the nation’s most profitable corporations. Despite major retailers like Walmart and Kroger vowing to improve culture in several arenas of their business, the actual enforcement of these new “policies” has employees feeling lukewarm. 

Walmart has recently been at the forefront of several different types of corporate crisis. Most notably, the tragic active shooter event at a Walmart in El Paso, Texas that killed 20 people and left dozens more injured. This horrible event is an example of a contextual corporate crisis, in which external events directly affect the public’s perception of the company. While contextual corporate crises typically have little to do with internal operations, the ever-growing epidemic of gun violence in the United States has CEOs and leadership of large retailers like Walmart rethinking their strategies. Since the shootings, Walmart CEO and President, Doug McMillon has announced the retailer will now discontinue sales of ammunition in their stores for handguns and military-style firearms like AR-15s. More notably, McMillion also said the company would “respectfully request that customers no longer openly carry firearms into their stores” with the exception of law enforcement. For many in the nation, “respectfully requesting” customers not openly carry in their stores is not enough, but it is symptomatic of changes in a capitalist society. 

Following the tragedy at El Paso, eight more stores received threats of varying specificity. In the wake of the statement by McMillion, gun rights activists are already reporting individual stores are not enforcing their “respectful request” to not openly carry in their stores. David Amad, the vice president of Open Carry Texas, has reported members of the organization had openly carried in their local Walmart and not a single member was asked to leave, despite their visible firearm. When asked about it, Amad was quoted as saying, “They’re ducking the issue. They are trying to get the gun haters to leave them alone, while at the same time leave us alone when we carry in their stores.” 

When it comes to improving the culture and perception of a company in the public eye, there can be no room for soft enforcement of policy. Revised, enforced policies are how companies improve their culture, and no one knows that better than the employees who are seeing internal operations every day. According to the New York Times, “Walmart employees are instructed not to obstruct peaceful shoppers from openly carrying guns in the stores…But if an employee or customer feels unsafe, the store workers should call law enforcement.” 

What we know about the cycle of good corporate culture indicates that when employees feel valued, they remain engaged in operations and contribute to the overall improved health of the company. It is not a leap at all to assume employees who do not feel safe in the workplace do not maintain high engagement in daily operations. This is a corporation that is already the subject of gratuitous coverage involving internal issues, such as compensation, work conditions, and how toxic corporate culture continues to pervade within the organization.  Now the soft enforcement of no open-carrying in Walmart stores may cause employees to further lose hope that the retail giant will ever make meaningful changes within the organization. Research has shown, as the workforce continues to age, corporations will have no choice but to improve their corporate culture, or risk a consistent pattern of turnover and decline in profits. Glassdoor reported millennials are the largest generation within the workforce currently, and they are the prospective employees who will make unprecedented choices in their employment, favoring healthy corporate culture over high rates of compensation. If corporations wish to retain otherwise dedicated employees for the continued growth of their organization, they’re level of integrity in changing their corporation’s culture must have a stronger resolve. 

Active Shooter Training in the Workplace

Active Shooter Training in the Workplace

by | Nov 2, 2018 | Resources, Technology, Threat & Violence, Threat Violence Assessment Evergreen, Tips & Facts

Active Shooter Training in the Workplace

active shooterSo far this year, there have been 297 mass shootings in the United States. Seeing as how November 1st is the 305th day in the calendar year, it would appear that the spike in active shooter events in recent years will not slow down any time soon. While schools redefine their safety protocols and implement programs that prepare students for these events, employers throughout the United States are also beginning to understand the importance of preparing their workforce for an active shooter event. The year of 2017 broke the record for the most mass-shooting deaths every recorded—112 deaths, well exceeding the amount in any other year in recorded history. In 2018, the Bureau of Labor Statistics published a report that showed another spike in workplace homicides. According to them, there were 83 workplace homicides in 2015, a number that skyrocketed to 500 for the year of 2018 alone. A terrifying 79% of those cases were the result of an active shooter. As a result, the desire for employee active shooter training has never been higher, with NPR reporting that as of 2016, 75-80% of employers are seeking qualified active shooter training to protect their workforce. The Department of Homeland Security has a myriad of resources on their website for dealing with active shooters. One of them is a pocket-card that outlines the characteristics of an active shooter event, “Victims are selected at random. The event is unpredictable and evolves quickly. Law enforcement is usually required to end an active shooter situation.”  Active shooters may fire at random, using no discernible criteria for their victims, but that arbitration should not be misunderstood. Perpetrators are deliberate, focused, and simultaneously detached from their task, creating a fatal perfect storm. active shooter The Department of Homeland Security also have their own guidelines to how private citizens should react during an active shooter event: Run—hide—fight. Run At the onset of an active shooter event, individuals should immediately identify an escape route, most likely a fire exit. While keeping their hands visible, they should leave their belongings behind and run to safety as quick as possible, assisting others if needed. Hide Once they’ve reached safety (or if escape is impossible) the Department of Homeland Security recommends hiding immediately in a location out of the shooter’s line of sight. Individuals should block the door or manner of entry into their hiding spot and silence their cell phones and pagers. Sit very quietly and wait for first-responders to find you. Fight The Department of Homeland Security lists this option as an absolute last resort in the event of an active shooter in the workplace. Your life should be in immediate danger, and you should be well-positioned to act with physical aggression and incapacitate the shooter. Many third-party security companies also endorse the methods of Homeland Security, but there are others that take a different approach. Laurence Barton, a workplace violence expert, recommends employers seek training programs that promote a culture of safety and preparedness—not fear. In lieu of careful research regarding active shooter training, many employers opt for the simple, cost-effective route by showing employees the prolific training video produced by the city of Houston, which features graphic depictions of employees being shot. “When some companies have created these videos that show blood and guts—that’s not in any way the kind of learning that stays with people. In fact, it repulses them…employees get scared,” Barton says, “I just don’t believe scaring people is the way to teach them. It just promotes anxiety.” Aric Mutchnick, the president of a risk management firm called the Experior Group, agrees with Barton, “Cops or military guys like to have it very realistic because they think the more real it is, the more they can find out. That is true if you’re a tactical team, but you can’t apply tactical training to a civilian population.” Mutchnick points out that the equal distribution of choice laid down by the Department of Homeland Security—run, hide, or fight—is not only dangerous, but unrealistic, “It should be 90 percent run, 8 percent hide until you can run, and then as for fight, really? Are you kidding? I don’t know how you would even train on that.” Companies like Experior Group also recommend that a base knowledge of firearms should also be part of the training, not so employees can operate firearms, but so their knowledge can inform their escape. Civilians who are ignorant of basic firearm operations can easily be paralyzed by fear because they are uncertain of a weapons range or magazine size. This gives an active shooter ample opportunity to change their position and reload without fear of retaliation. active shooter Frozen with fear—it’s something we can all relate to. After all, many working people today are not acclimated to the viable, potential threat of an active shooter in the workplace. Aggressive, hyper-realistic training can compound the anxiety triggered by the increased probability of being involved in an active shooter event. That’s why Barton and other like-minded professionals epitomize on a feeling of safety, with straightforward and honest training that will leave any employee feeling prepared. “The chief learning officer has a huge opportunity to lead a discussion about workplace safety. [Employees] are yearning to be informed about how the world is changing and how threats get processed at work…You want to have a subject matter expert who works with law enforcement and can speak the language of all employees.” One thing that employers often overlook when considering active shooter training programs is a company that curtails the training to their individual brick and mortar location. As part of what they call “red ball drills,” Experior Group will evaluate the property to identify the specific issues that might present during an active shooter event. “The problems of a commercial building are not the problems of a hospital or a school,” Mutchnick says. “Run, hide, fight is s giant blanket they throw over the problem as a response, but it doesn’t deal with any site-specific issues.” All training dispensed by Experior Group is tailor-made for the culture and physical context of any business. When these issues have been identified, the instructor can direct employees the best manner of exit, should they have that option. active shooter The last thing to consider when choosing an active shooter training program is the credibility behind the operations. Some of the most prolific risk management and security companies are headed by former members of law enforcement or the military. This experience with weapons and chaos not only validates the content for many employers, but also leaves employees empowered with credible knowledge. However, former navy seals and swat team leaders are not the only option when it comes to the instructor. Lauren Perry, the vice president of operations for Trident Shield, often addresses training groups. Her specific style and feminine touch opens the dialogue in any room, allowing individuals who might not respond to an aggressive, alpha males to remain engaged in the training, retaining the information that might one day save their lives. Many employers often grapple with the cost of active shooter training for their employees. With many training programs averaging in the realm of thousands of dollars, employers often question whether or not active shooter training is even necessary. The Occupational Safety and Health Act of 1970 says, “Employers have the responsibility to provide a safe and healthful workplace that is free from serious recognized hazards.” The rise of active shooter events in the United States is most certainly recognized, with every event further inflaming the political world and conversations surrounding gun control. Given the statistics we’ve seen here, it appears as though it’s not a matter of if an active shooter even will occur, but when. Carie McMichael is the Communication and Media Specialist for Lauth Investigations International. She regularly writes on private investigation and missing persons topics. For more information, please visit our website. 

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