Preventing Misconduct with Workplace Investigations

Preventing Misconduct with Workplace Investigations

workplace investigations

Workplace investigations should be conducted periodically to ensure that crimes are not going unnoticed within organizations. A thorough workplace investigation can help uncover many types of crimes, from harassment, discrimination, and forgery to theft. A workplace investigation is a process through which an organization uncovers and discovers facts about complaints related to misconduct, violence, harassment, theft, and other issues. Although the procedures and policies for workplace investigations vary from one organization to another, there are certain standard practices. 

1.     Ensure confidentiality during investigations.

You and your human resource team conducting workplace investigations must ensure the complete confidentiality of all the parties involved, including the complainant, suspect, and witnesses. When you assure these people that you won’t be sharing their side of the story with anyone except when necessary, they will be encouraged to reveal all they know about the case without fearing retribution or being judged. And, of course, this will be the perfect opportunity for you and your investigators to get the right story and evidence needed to make a final decision. 

2.     Review documentation

As an employer, you and your HR investigators will make a huge mistake in corporate investigations if you rely strictly on stories the parties involved recount. While it is a good idea to grant interviews to all involved to hear their sides of the story, it will be irrational of you to focus on just their words. Instead, you need to review all documented evidence, such as recordings, messages, pictures, or emails, for clarity. 

3.     Get an experienced investigator.

For a workplace investigation to be effective, you must work with an experienced investigator with a vast understanding of all the applicable laws associated with an internal inquiry. It’s up to you to choose an internal or private investigator for corporate investigations to help with the case. Whatever you decide, your goal should be to get someone who will use his comprehensive knowledge of laws and regulations to conduct thorough investigations while avoiding possible legal complications along the way. Rest assured that with an expert investigator on your team, you will be more confident in resolving the issue efficiently while adhering to your organization’s protocols and cultures. 

There are, however, several ways through which you and your investigation team can determine if your employees have committed previous crimes;

1.     Conduct interviews

During a workplace investigation, it is possible to discover the past criminal records of your employees through information obtained from interviews. This is why conducting as many interviews as possible with as many witnesses as possible, or people you believe can give you more details on the issue is crucial. Of course, you must ask follow-up questions during interviews to get more background information about the employees involved. However, remember to schedule interviews at the right times to maintain the day-to-day activities of your employees. In addition, ensure that all interviews are conducted privately, without bias.

2.     Investigate previous criminal history.

It would also help if you and the investigation team investigated the previous criminal history of the suspect. To successfully do this, you must understand and familiarize yourself with the applicable laws of your state. Some of the best ways of carrying out previous investigations on criminal history involve searching online public records or requesting background information through court clerks. Nevertheless, to be safe, it is better to do all criminal checks even before hiring your employees. This will help you avoid recruiting people with criminal histories.

3.     Collect the relevant documents.

It is of the utmost importance to collect documents and evidence that can help you point out the wrongdoings of your employees during a corporate investigation. Documents, including emails, text messages, and social media messages, can help you uncover many things. Similarly, pieces of evidence, including footage from security cameras, videos, photos, and other expense reports, can help you uncover other previous criminal activities of your employees. It will help if you collect all such evidence, even if you aren’t sure they will be helpful. You can always pass them to a private investigator who will use them with other materials at hand to create a complete picture of the situation. 

Violence and Threat Assessments: Dos and Don’ts in the Workplace to Prevent Further Damage

Violence and Threat Assessments: Dos and Don’ts in the Workplace to Prevent Further Damage

violence at work

If yours is one of the countless businesses across the United States who wasn’t prepared to deal with workplace violence and got caught out, you’re sadly—but certainly—not alone. Statistics reveal that as many as 90% of organizations do not comply with federal OSHA reporting regulations and record-keeping in this area. Meanwhile, 55% of American employees report being unaware or unsure of their employer’s emergency preparedness plans.

Sure, many businesses skate along relatively unscathed by this oversight. That is, until an unforeseen sequence of events brings it into shocking focus. If you have recently become aware of workplace violence or threatening behavior going unchecked on your watch, then this article is for you. As an employer, you can’t correct any past lack of readiness, but you can act responsibly today. Read on to discover the steps that you need to take next to prevent further damage, including human resource oversight, diligent investigations, corporate culture importance, and much more.

The Potential Cost of Being Blasé About Workplace Violence

If you’ve always imagined that worrying about things like workplace violence doesn’t need to be on your priority list, think again. Failing to take the issue seriously can result in a hefty price tag for American businesses. In fact, the average out-of-court settlement for workplace violence incidents runs at approximately $500,000, while a jury award settlement can painfully run into the millions. Yes, while you as an employer may not be the perpetrator, you can still be left with a business-sinking bill to settle.

Even on the lesser end of the spectrum, workplace violence on any scale can be a symptom of a toxic workplace culture that serves as a breeding ground for employee theft and even white-collar criminality. With abusive workplace behavior comes decreased productivity, employee absence, and runaway turnover. Business reputations can suffer, and ultimately lawsuits can ensue.

As an employer, you may find yourself held responsible for the actions of others as a respondent superior who failed to step in, under the terms of premises liability, or through negligence in hiring or retention. In immediate strides of damage mitigation, you can not only respond to present reports of threats or violence at work decisively, but you can also take immediate steps to rectify your state of preparedness for the future.

Damage Control for Threatening Behavior and Violence at Work

As someone with corporate or human resource oversight, you have a duty to develop an effective violence prevention policy and program and communicate it effectively to employees. This will include conducting accurate violence and threat assessments, incorporating threat screening into your recruitment policies, providing effective training to your leadership team, and having clear procedural guidelines in place to deal with both dangerous situations and their initiators.

To give an example, although 62% of companies view an active shooter as a top threat, around 79% report feeling unprepared for an incident of this kind. Resolution can be found in an expert threat and violence assessment from Lauth Investigations International. 

In another instance, a leader may have allowed a toxic workplace culture to fester, only to see bullying escalate into violence. A swift and efficient corporate culture audit can quickly redress this imbalance, while comprehensive background checks can prevent the arrival of more bad actors in the future.
Do you need help with launching impartial workplace investigations following reports of threatening or violent behavior in the workplace? Would you like expert guidance on how to make your place of employment safe, secure, and robust against the threat of nefarious employees moving forwards? If so, the Lauth Investigations team is here and ready to assist. We support businesses across America every day in their quest for strong corporate culture and ultimate prosperity. Don’t let workplace violence derail your progress—instead, reach out to our team today.

How a PI Can Help with an Asset Search

How a PI Can Help with an Asset Search

Divorce, bankruptcy and death can be some of the most difficult experiences of someone’s life, and evaluation of assets is always part of these experiences. But how can you evaluate something if you cannot verify it even exists? This is where an asset search investigator comes in. An asset search can help discover things about an estate or fortune that may not be visible at first glance.  Unfortunately, these are also times when money begins shifting hands, and deceit can worm its way into a delicate situation. New debts, hidden wealth, and ownership of property that’s been long forgotten are all things that a private investigator can uncover in an asset search. 

Private investigators are often called upon to conduct financial asset searches for a variety of reasons. Whether it’s for an individual trying to locate assets during a divorce or inheritance dispute, or a business attempting to recover lost funds, private investigators are well-equipped to handle these types of investigations.   

Knowledge of the Law 

Private investigators have a thorough understanding of the law when it comes to conducting financial asset searches. They are familiar with the legal requirements for obtaining information related to assets and are well-versed in the various databases and resources available for conducting these searches. This knowledge allows private investigators to conduct asset searches legally and ethically, while ensuring that all information gathered is admissible in court. 

Access to Resources 

Private investigators have access to a wide range of resources that are not available to the general public. They have access to databases and other sources of information that can be used to track down financial assets, such as bank accounts, stocks, and real estate holdings. These resources allow private investigators to locate assets that might otherwise be difficult or impossible to find. 

Analytical Skills 

Private investigators have excellent analytical skills, which are essential for conducting financial asset searches. They are able to analyze large amounts of data, identify patterns, and connect the dots to uncover hidden assets. This requires a combination of critical thinking, problem-solving, and attention to detail, all of which are skills that private investigators possess. 

Discretion 

Private investigators understand the importance of discretion when conducting financial asset searches. They know how to conduct investigations without attracting unwanted attention, which is crucial when dealing with sensitive financial information. Private investigators are trained to handle information with the utmost care and to ensure that their clients’ privacy is protected throughout the investigation. 

Experience 

Private investigators have years of experience conducting financial asset searches. They have honed their skills over time and have developed an intuition for locating assets. This experience allows them to conduct searches quickly and efficiently, while still being thorough and accurate. 

If you need help conducting an asset search in your business or personal life, please contact Lauth Investigations International today at 317-951-1100, or visit us online at www.lauthinveststg.wpengine.com for more information.  

This is how workplace investigations can prevent fraud in your business

This is how workplace investigations can prevent fraud in your business

Employee fraud is common, especially in small and medium-sized businesses. It involves fraudulent activities such as stealing from your organization, deceiving your employer, or illegally gaining financial favor or personal benefits. According to one study, about 46% of organizations have admitted to experiencing fraud in the last two years. While fraud can stem from other sources like shareholders, business partners, or service providers, most fraud threats are internal rather than external.  This is why it is crucial to know a fraud red flag when you see it.

Employee fraud can take several forms, but the most common ones include payroll fraud, embezzlement, theft, and bribery. While it can sometimes be hard to detect cases of employee fraud, there are certain fraud red flags to look for.

  • A sudden change in an employee’s lifestyle that doesn’t match their salary or benefits. For example, you should consider doing workplace investigations if some junior employees suddenly acquire costly houses and cars.
  • Employees suddenly become secretive and unwilling to share their processes with anyone, not even their bosses. Consider it a fraud red flag if an employee is reluctant to let a third party review their processes and procedures because the chances they are doing something they weren’t supposed to do are high.
  • You keep receiving tips or complaints that a particular employee indulges in fraud. If this happens, you need to commence workplace investigations immediately to get to the root of the matter. After all, there are indications that up to 42% of employee fraud cases are detected thanks to tips from known and anonymous sources.
  • Sudden inconsistencies in accounts. For example, sudden, excessive, and unexplainable cash transactions could indicate fraud. Be ready to get auditors to look into your organization’s account to check for discrepancies. 
  • An employee suddenly thinks he is above the laws of the organization, and the rules do not apply to him. Once you notice this, the next logical thing is to get your internal control team on board to begin thorough investigations. Refraining from following proper procedures or adhering to the regulations of your organization is a huge fraud red flag. 

You must prevent your organization from fraud as a business owner or manager. So once you notice signs of fraud, you must invest in a thorough workplace investigation to uncover all the criminals and prevent further crimes. Of course, different organizations and institution have their procedures and processes for conducting employee investigations, but these steps can help prevent fraud in your business.

  1. Plan the investigation thoroughly.

Even if you want to investigate a particular fraudulent activity, you must ensure that your investigations have a long-term effect in curbing fraud. This is why it is crucial to plan before delving into the investigations. First of all, you have to choose a great team of investigators who are knowledgeable of your state’s laws and have a certain level of integrity, but you must ensure these investigators are on the same page with you and share your goals, methods, and deadlines.

2.      Review your records carefully.

You can gather much evidence through workplace or employee investigation interviews. There is also a great deal of hard possible evidence to comb through, such as videos, records, photos, emails, or documents. Take your time to review these documents carefully to arrive at accurate conclusions. You may also review the personal file of the suspect, including their period of unused leave, whether or not they are logging in and out of the company’s accounts at odd hours, and if there have been any declines in their performance. When you take time to gather information and review it carefully, you not only arrive at an accurate conclusion on the case at hand but also open your eyes to see more loopholes so you can modify your processes to avoid the same or similar fraudulent acts.  

3.      Analyze your evidence accurately.

It is one thing to get evidence during a fraudulent activity investigation and another to analyze them accurately. This is why narrowing your analyses to concrete, specific, authentic, and relevant evidence for the workplace investigation is imperative. Also, you would save time and energy if you learn to separate facts from opinions. Your goal in a fraud investigation is to prove or disprove an allegation, so you must ensure that the evidence you focus on matches the allegations. However, thoroughly analyzing your evidence will help you arrive at an accurate conclusion, which could discourage other employees from fraud.

4.      Drawing conclusions & making decisions.

It is imperative to make decisions once you have concluded the investigation. Your decision could involve terminating the contracts of guilty employees, sending them on punitive transfers, or handing them over to law enforcement if their crimes are punishable. Again, such decisions will deter others from indulging in fraudulent activities. By the end of the corporate investigation, you would be able to identify all the weaknesses in your procedures, systems, and policies.

Workplace Investigation: Types of Employee Violations

Workplace Investigation: Types of Employee Violations

Most organizations are increasingly experiencing violations from their employees, and when necessary, a workplace investigation must be conducted. Even though some violations are more severe than others, they can harm the employee and the organization. They can be broadly classified under three major categories;

1.      Routine violation

A routine violation occurs when employees break the routines recommended for daily activities.  Most employees indulge in routine violations to save energy and time. They often believe that following the designated safety rules will slow them down. Unfortunately, many employees do not know the risks associated with routine violations when it is the leading cause of accidents and injuries in most workplaces. 

  1. Situational violation

Most employees indulge in situational violations because of sudden pressures at particular times. The right equipment may sometimes prevent employees from violating safety procedures. For example, in the absence of a scaffold, an employee may use a ladder when working at heights. Some employees indulge in situational violations because their jobs are boring and require repetitive tasks. A poor working environment that is cluttered can also increase the prevalence of situational violations from employees.

3.      Exceptional Violation

Exceptional violation often occurs when safety rules are broken to perform a new task or deal with an incidental event, like violations that occur during emergency procedures like explosions and fires. Nevertheless, anger, anxiety, and other emotions can also trigger exceptional violations. Examples of situations of exceptional violation triggered by emotions include sexual harassment, physical violence or threats to violence, spreading false rumors, using obscene language, cyberbullying, and destroying the belongings of a coworker or colleague. 

However, as an employer, it is your responsibility to conduct workplace investigations to uncover current or previous acts of violations by employees. There are many ways to conduct employee investigations on violations, but these steps will help you uncover both previous and current cases.

  1. Have a complaint mechanism put in place.

One of the best ways to help uncover violations in your organization during a workplace investigation is to put a complaint mechanism in place. But, you must ensure this mechanism allows employees to give tips anonymously. The truth is that some cases of violation go unnoticed because employees who witnessed them are afraid to come in front and speak. Therefore, you must also sensitize your employees about the existence of such a mechanism and encourage them to send tips on past and current acts of violation they have experienced. By so doing, you would uncover old and recent violation cases.  

2.      Have corporate awareness of what constitutes violation.

Some employees in organizations are ignorant about some forms of violation. Therefore, it makes sense to include sensitization in your workplace investigation plan as an employer. For example, you could seize the opportunity of an existing case of violation to sensitize your employees about all the forms of violation. This will not only help them identify future instances of violation, but some may also remember all the previous instances that went unreported due to ignorance.

3.      Gather evidence and analyze them.

Conducting employee investigations requires you and the investigation team to act promptly by gathering as much evidence as possible through interviews, emails, photos, videos, and records. Gathering these materials is one thing, and analyzing them correctly is another. You and the investigation team must ask follow-up questions to prove or disprove the complainant. In addition, the evidence gathered during the investigations may be a pointer toward previous acts of violation in your organization. If you get enough evidence that points to an earlier act of violation, you should investigate the matter and take the right actions. 

4.      Communicate effectively during the investigations.

Effective communication is crucial to a workplace investigation of violation. If you can communicate effectively with all the parties involved, you will likely extract valuable information that can be useful in uncovering previous and current acts of violation. However, a pro tip for effective communication is to listen carefully to your interviewees and ask them relevant follow-up questions to get as much information as possible.

5.      Provide the complainant with a healthy working environment.

While workplace investigations are ongoing, it would help if you provided the complainant with a healthy working environment. In addition, keeping the complainant safe will encourage him to cooperate with the investigations team for the employees’ overall well-being. Of course, cooperation will include citing past instances of violation and giving suggestions on how to prevent them from recurring.